Top 8 Ways to Fix Google Sheets Won’t Let Me Scroll

Google Sheets is an easy-to-use and free spreadsheet app that works right out of the box. However, there are times when users encounter some hiccups. For example, several users complained about how they couldn’t scroll down in Google Sheets. This makes data outside the visible screen area inaccessible. And this is unacceptable behavior.

Some users could not scroll sideways, others could not scroll up or down. In either case, data remains elusive as users cannot access said cells. Here are 8 solutions to help you fix scrolling issue in Google Sheets.

1. Joint Solutions

Here are a few easy and quick solutions that can fix many common errors in Google Sheets. It will take no more than a few minutes to apply them.

• Press the F5 key on the keyboard to refresh the document page. Google Sheets saves data in real time so you don’t lose any data.
• Check if you have a stable internet connection or synchronization issues that could cause the Google Sheets document to become unresponsive.
• Check if Scroll Lock is enabled. Most keyboards have a scroll lock button, but some do not have an LED light to indicate that it is on.

2. Use Mobile Version or Other Device

You can use Google Sheet’s mobile app available on Android and iOS for instant relaxation. To make sure this isn’t an issue with your browser or your computer itself, try opening Google Sheets in a different browser and scrolling. That said, Google Sheets works best in Google Chrome. So make sure it’s updated.

3. Use the Sheets Scrollbar

On the right side of Google Sheets is a scroll bar. However, this is not the same as the browser scrollbar we usually notice when surfing the web.

Note that scrolling will not work when the mouse pointer is outside the spreadsheet. For example, if the cursor is over the menu or address bar, you cannot navigate within the page. It should be pointing inside the cells.

4. Maximize Browser Window

Some users have learned that using Google Sheets in a browser window that is not in full-screen view hinders their scrolling abilities in Google Sheets. Sometimes, the window is stretched to appear enlarged. Click the square button in the upper right corner of the screen to maximize the window and then try using the scroll wheel on the mouse.

5. Restore to Previous Version

Sometimes, restoring to a previous version helps fix the Google Sheets scrolling error. Under File menu select Version history and you will see View version history option. Or press Ctrl+Alt+Shift+H on your keyboard.

A popup in the right sidebar displays all previous versions with changes. Choose the oldest.

Check if you can scroll now in the Google Sheets document. If so, use the current version and copy the newly added data to that version instead.

6. Check Incognito Mode and Extensions

All browser extensions are disabled by default in incognito mode. Open the Google Sheets document in Incognito mode and check if you can scroll now. If yes, one of the installed extensions might be blocking the web app. You will need to sign in to your Google account again.

Disable all extensions and then re-enable them one by one. Reload the document each time to check if scrolling in Google Sheets works. This is how you will find out the extension causing the conflict. Extension managers for Chrome can help quickly manage and enable/disable extensions.

7. Multiple Google Accounts

If you use multiple Google accounts in a browser, you can sign out of all of them. Then sign back into Google Sheets with the one you intend to use.

8. Clear Browser Cache and Cookies

You can only clear cache and cookies for Google’s sites. You can follow a simple method to clear cache and cookies only for Google Drive on computer and Android. Doing so will log you out immediately. Wait for Google Sheets to save all data first and then clear the cache and cookies.

Fixing the Scrolling Issue

While the Google Sheets scrolling bug is minor, it can cause a lot of inconvenience. Not being able to view and edit data outside of the screen view can be frustrating. Hopefully, this issue should be resolved now. If you found another method, share it in the comments section below.

Next: Here are some of the best Google Sheets tips and tricks for anyone that you can use to increase productivity, save time, and get more done with ease.