Zoom has definitely become an integral part of education and work. Due to its ease of use, cross-platform availability, solid free plan, and solid connectivity, it beats close competitors like Zoom, Skype, Microsoft Teams, and Google Meet. While Zoom covers the basics, the app experience on Windows falls a bit short. Users often complain that Zoom is not responding on Windows 10.
If you are among those affected and want to get back to a smooth Zoom experience, read on to learn the N best ways to fix Zoom unresponsive in Windows 10.
1. Force Close Zoom App
Slack, Spotify and Zoom don’t close completely when you press ‘X’ in their windows.
When you open the Zoom app, some of the app processes may already be running in the background. This can cause Zoom to become unresponsive on Windows.
Users need to force close every Zoom app and its related processes from the Task Manager app. Here’s how to do it.
Stage 1: Press Windows key, type Task Manager In Windows Search and press Enter to open the Task Manager.
Step 2: Under the Processes menu, you will see all running applications and background processes.
Stage 3: Identify the ones associated with the Zoom application and hit the End task button at the bottom.
Close the Task Manager application, restart the computer and try using Zoom again.
2. Remove Apps from Background
If you are participating in long Zoom video calls on a Windows computer with 4Gb/8GB RAM, you should close irrelevant applications in the background.
The thing is, Zoom requires a decent amount of RAM to create video calls on the platform. So, if your Windows computer is running with low RAM, it may cause Zoom to become unresponsive on Windows.
You can close apps by pressing ‘X’ or remove apps from background using Task Manager.
3. Clear Cache
The Windows operating system is designed to collect application cache in the background to make the application launch faster. Over time, these cache files can become corrupted or large enough to break app functions.
If you use Zoom app regularly, you should check and remove cache files in Windows 10. This can also cause Zoom to become unresponsive on your computer.
Follow the steps below to clear the cache in Zoom app on Windows.
Stage 1: Press the Windows key and search for Disk Cleanup.
Step 2: Press Enter and open the application.
Stage 3: Select the C: drive from the list.
Step 4: Select Temporary Internet files and Temporary cache files from the list.
Step 5: Click on Clean up system files at the bottom.
Step 6: Hit OK and you’re ready to go.
Restart the computer and try to restart Zoom on the computer.
4. Avoid Using Custom Zoom Backgrounds
While it’s fun to use a custom Zoom background during video calls, you should avoid them for long video calls.
These custom Zoom backgrounds use resources to properly crop your face during Zoom video calls. It puts an extra strain on an already resource-hungry Zoom session.
Open the Zoom Settings windows and go to Backgrounds & Filter and select None from the right side.
5. Grant Zoom Permissions
The Zoom app in Windows 10 needs corresponding permissions like Camera and Microphone to work properly and as intended.
If you have disabled these basic permissions for Zoom, you should enable them. Here are the steps.
Stage 1: Open the Settings app in Windows 10 using the Windows + I shortcut.
Step 2: Go to the Privacy > App Permission menu.
Stage 3: First turn on the permission to allow desktop apps to access your camera.
Step 4: Select Microphone from the side menu.
Step 5: Scroll down to the bottom and enable Allow desktop apps to access your camera permission.
Step 6: Enable Allow apps to access your microphone toggle.
Step 7: Scroll down and enable Allow desktop apps to access your microphone permission.
Now that Zoom has the relevant permissions, you should not encounter an app not responding error on Windows 10.
6. Update Zoom App
Zoom releases frequent app updates to ensure a smooth video calling experience. A missing update may have corrupted the app.
You must update the Zoom app to the latest version available. Open Zoom, click the profile menu at the top, select Check for Updates and update to the latest version.
Fix Zoom App Not Responding in Windows 10
Zoom’s unresponsiveness right in the middle of a video meeting can disrupt workflow and momentum and leave a bad impression. Follow the steps above and fix Zoom not responding error on your Windows 10 computer.
If you’ve had enough of Zoom, you can also check out Zoom alternatives.
Next: Can’t see yourself in Zoom meetings? Read the post to know why this happens and how to fix Zoom video issues.
