Top 9 Ways to Fix Black Screen Issue on YouTube

YouTube is the platform that everyone turns to to watch all kinds of videos. Also, because it works flawlessly in web browsers as well as native apps. However, you may encounter exceptions once in a while. One such issue is when users get black screen error on Youtube where the video is not loading.

The black screen issue can occur for a variety of reasons, from browser issues to network connectivity issues. If refreshing the page or restarting the browser as usual doesn’t work for you, here are some ways to fix black screen error on youtube.

1. Sign Out of YouTube

Several users noticed that the black screen issue on YouTube only occurs when trying to upload a video while logged in. So, you can try logging out of YouTube and see if the black screen issue is resolved.

To exit YouTube, tap the profile icon in the upper right corner and select Exit.

Alternatively, you can also try to open YouTube in an incognito window. If logging out doesn’t work, you can move on to other solutions below.

2. Check Your Internet Connection

Sometimes, slow internet or high ping rates can lead to black screen issue as the page cannot load or can only load with partial elements. You can test your internet connection speed to make sure everything is ok.

3. Update Browser

Have you updated your browser for a while? If not, it’s a good idea for your browser and get rid of basic problems. This can also potentially help improve the YouTube experience.

4. Clear Cache and Cookies

Browser cache and cookies can also sometimes interfere with the performance of the browser, resulting in problems such as Youtube black screen or YouTube not working.

To avoid such problems, you can clear the browser’s cache and cookies. Peace of mind, clearing cache and cookies in a browser is safe and does not affect your saved data (bookmarks, saved passwords, etc.). So it doesn’t hurt to try.

5. Disable Extensions

Whether you are using an extension to block ads, translate YouTube subtitles, or manage passwords, these third-party extensions can prevent YouTube from playing and cause a black screen to appear. You can try permanently disabling or removing the extensions to see if that fixes the problem.

If disabling all extensions works, you can try turning them on one by one to find which one is causing the problem.

6. Disable Hardware Acceleration

When Hardware Acceleration is enabled, certain tasks are assigned to your GPU instead of the CPU to improve the browser’s visual output and overall performance. On the flip side, it can also create issues like YouTube not working properly or black screen issues in Chrome.

To disable hardware acceleration in Chrome, click the three-dot menu to open Settings. Now scroll down to go to advanced settings. Under System, find ‘Use hardware acceleration when available’ and turn it off.

Similarly, you can do this for other browsers you use. Note that your browser must be restarted for the changes to take effect. After rebooting, go ahead and check if YouTube is working normally.

7. Clear DNS Cache

The DNS cache contains information about previous visits to websites and internet domains. While this data is intended to load web pages faster, it can also become corrupted when unauthorized domain names or IP addresses are added. Fortunately, you can clear the DNS cache in a few simple steps to get back to normal.

Stage 1: Open the start menu and type cmd. Select ‘Run as administrator’ to open command prompt with administrator rights.

Step 2: Type the command mentioned below and press Enter.

ipconfig /flushdns

Once the process is finished, you will see a message that says ‘DNS Resolver Cache has been successfully cleared’.

8. Clear App Cache

Android users can try restarting the YouTube app or their phone to see if the issue is resolved. If not, you can try deleting the cache files stored for the YouTube app. Here’s how.

Stage 1: On your Android device, open the Settings menu and go to Apps & notifications. Find YouTube by scrolling down or using the search tool at the top.

Step 2: Tap on Storage & cache. Then tap on Clear cache button.

Now go back to the app to see if YouTube is working fine.

9. Reinstall the app

If clearing the cache does not file, the last option is to reinstall the application on the phone. To do this, go to the Play Store or App Store and search for YouTube. Uninstall the app first and then reinstall it.

Reinstalling the app will help you start fresh and get rid of any corrupt files or data associated with the app.

Unlimited entertainment

I hope one of the methods we mentioned above worked for you. After implementing one of these, you should be running YouTube videos in no time. You can also customize your YouTube experience with these cool tips and tricks.