There is no argument that Facebook is the most popular social media site ever created, with over 2.85 Billion monthly active users. And that includes mobile users. However, many iPhone users have complained about Facebook app failing to load feeds or crashing suddenly.
If you’ve been the subject of a similar question, you’ve come to the right place. We are going to share some troubleshooting methods that you can try to fix Facebook app problems on your iPhone. So let’s get straight to the point.
1. Check Internet Connection
Since the Facebook app requires an active internet connection to work, you can start by checking the internet connection on your phone. To do this, open Safari on your iPhone and see if websites load well.
If the internet is fine and you are using mobile data, you can be sure that the Facebook app can use this data. To do this, open the Settings app and go to Mobile Data. Turn on the slider next to the Facebook app if it isn’t already.
2. Check If Facebook Is Down
If past events have proven anything, it’s not uncommon for even Facebook likes to have downtime. Yes, Facebook not working on iPhone may be a problem on Facebook side rather than vice versa.
Fortunately, websites like Downdetector have been created to track such outages for many major providers, including Facebook. You can visit the Downdetector website to be sure.
3. Clear Facebook’s Browser Cache
Did you know that just like Safari and Chrome, websites you open in Facebook’s browser also collect cache data? Yes, these links visited in Facebook’s mobile browser also accumulate cache and cookie data.
This data may be preventing the Facebook app from working properly on your iPhone. So, you can try clearing this cache by following the steps below.
Stage 1: Launch the Facebook app and tap the three horizontal lines in the lower right corner. Expand Settings & Privacy and go to Settings.
Step 2: Scroll down to the Permissions section and select Browser.
Finally, tap the Clear button next to “Your browsing data” to clear the cache data collected by the browser.
Once cleaned, restart the Facebook app to see if it works properly now.
4. Restart iPhone
One of the apps or processes running on your iPhone may be causing problems with the Facebook app. So, to turn it all off, you can try restarting your iPhone and try opening the Facebook app to see if it works now.
5. Reinstall Facebook App
If the above solutions fail to fix Facebook issue on iPhone, you can try reinstalling Facebook app. This deletes the data associated with the app and updates the app in the process.
6. Update iOS
Then you can try updating your iPhone to the latest iOS version available. The issue may be limited to the specific iOS version you are using and updating to a newer may fix it.
To update your iPhone, launch the Settings app and go to General. Now tap on Software Updates to search for new updates.
7. Reset Your iPhone
If the problems you are facing are not limited to the Facebook app, you should consider resetting your iPhone. This will restore things like Wi-Fi passwords and settings preferences to their defaults. Here’s how to do it.
Stage 1: Launch the Settings app on your iPhone and go to General settings.
Step 2: Tap on Reset and then Reset All Settings. Enter your password to confirm and start the process.
8. Try Facebook Lite
If the problem persists, you can try switching to a lighter version of the Facebook app called Facebook Lite, especially if you’re using an old iPhone or an iPhone with little free storage space. As the name suggests, the Facebook Lite app is less demanding in terms of memory usage and offers almost all the essential features needed.
Back to Socializing
Considering how much time we spend on social media sites like Facebook, any disruption to the app worries us. But once you apply the above solutions, it should root Facebook problems. Let us know which method did the trick for you in the comments below.
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