Top 7 Ways to Fix Spotify Web Player Not Working Issue

Spotify is available on many platforms, but there is also a web player. Many people I know prefer the web player over desktop or mobile apps. Especially those who spend most of their time working at their desks. But the web player is not working for a few Spotify users.

There can be many reasons for Spotify web app not working and some of them may be browser related. Others may be due to the web application itself.

Let’s start.

1. Windows N Edition

What version of Windows do you have on your system? Microsoft notes that the N versions do not come with media functions and apps right out of the box. Before you can use Spotify even in a web browser, you will need to download the Media Feature Pack. After all, the browser is also an application installed on Windows, right? Could use some help.

2. Check Browser and Extensions

We will check if there is an issue with your browser or with one of the extensions you have installed. Some media extensions can also interfere with the Spotify web player.

Turn on incognito mode and see if you can run Spotify. If yes, one of the extensions is faulty. Disable all extensions and then re-enable them one by one to check which one is causing the conflict.

If not, it’s a browser issue. A quick way to check this is to use a different browser. There are many like Brave and Firefox, to name a few.

If you are using any Ad blocker, you need to add Spotify’s URL to whitelist or trusted site list.

3. Clear Browser Cache and Cookies

This is a follow-up to the point above. Cookies and cached data can corrupt web apps causing errors such as the error where you get Spotify web player not working.

We have already talked about how to clear cache and cookies in Chrome and Microsoft Edge. The steps are more or less similar for other browsers. Open settings and do some searching or look in the privacy menu.

4. Enable Protected Content

Are you getting an error like ‘Playback of protected content is not enabled’ or similar? This is an easy fix.

Stage 1: Open browser settings. I am using Google Chrome as an example. Go to Settings > Site settings > Additional settings > Protected content.

Here toggle the ‘Enable sites to play protected content’ option. You can also paste this into the browser to save time.

chrome://settings/content

5. Multiple Devices

One user found out that using Spotify on multiple devices can actually mess up the web app. This may also have something to do with Spotify Connect. Using the same Spotify account to listen to music on a different device? Could it be someone from your family? Take a look at this.

One way to fix this is to open the app and select Web Player at the bottom of the screen.

Try switching between different devices like Chromecast to stream Spotify. Then switch back to the web player. The temporary toggle can help you launch Spotify’s web player right away.

5. Sign Out Anywhere

You can sign out of Spotify on any device where you use the same account to stream music. The option can be found on the web in the Account overview tab under the profile.

6. Change Location

Have you used Spotify while traveling? Spotify’s web player may not have updated your device’s location. One user found out that changing the location in the profile helps.

Stage 1: Open the URL below and replace ‘us’ in the URL with your country code – us, de, fr, etc.

https://www.spotify.com/in/

Step 2: Open your profile settings page, which should be here.

https://www.spotify.com/us/account/profile/

Stage 3: Select your country from the drop-down menu. After that, you can save the changes.

Reinstall the Spotify web player and check again if it works.

7. Fast Refresh

Quick refresh is how a Spotify user came up with a strange way to fix Spotify not working in browser error. You can quickly click the album art of the track you’re trying to stream a few times and the play button should appear. When it does, press F5 or the refresh button. You can repeat this solution several times if the play button does not appear immediately.

Unlimited Songs on the Go

Spotify has apps on many platforms, and you can easily download its desktop apps for both Windows and macOS. The web player is not the only option and will only slow down your browser, causing delays. You don’t want that, especially when you’re working. However, if you want to continue listening to songs in the web player, one of the tips above should have fixed the problem.

Next: Want to add the music library on your computer to Spotify? All you need is a Spotify Premium account and this guide to upload your music to Spotify.