Missing important texts can be frustrating when WhatsApp is not receiving messages. Follow the steps below and fix WhatsApp not receiving messages on your phone before reinstalling the app.
Before proceeding, you should enable Airplane mode on your phone, leave it for 60 seconds and disable it. It can help fix WhatsApp not receiving messages. If not, go ahead and check out the troubleshooting tricks below. We will talk about both Android and iPhone WhatsApp applications. We’ll add the platform mention as needed.
1. Enable Background App Refresh (iPhone)
iPhone allows you to selectively disable background refresh for individual apps. If the option is disabled, you will not receive any new messages until you open the app again.
Stage 1: Open the iPhone Settings app.
Step 2: Scroll down to WhatsApp.
Stage 3: Open WhatsApp and enable the Background App Refresh toggle from the menu below.
2. Enable Mobile Data for WhatsApp (iPhone)
WhatsApp can be quite data hungry when you enable automatic download for incoming media. To avoid this situation, you may have disabled the Mobile Data toggle for WhatsApp to save the data. It’s time to enable it again.
Stage 1: Go to iPhone Settings and open WhatsApp.
Step 2: Enable Mobile Data toggle and you are ready to receive new messages when Wi-Fi is not around.
3. Make Sure You Are Not Blocked
Spit on a WhatsApp conversation with someone? He may have blocked you on the platform.
You will not be able to see the profile picture, your messages will not be sent, and you will not receive a single message from the chat.
See what happens when you block someone on WhatsApp.
4. Turn Up the Conversation
WhatsApp gives you the option to mute a conversation for 8 hours, 1 week or all the time. You may have muted a conversation due to persistent notification spam or useless messages.
Only in such a scenario will you not receive notifications from muted conversations.
Open WhatsApp and find the conversation you didn’t receive notifications for. Open the chat and tap the profile name at the top.
Unmute the call from the menu below.
5. Disable Focus Mode (iPhone)
Starting with iOS 15, Apple replaced Do Not Disturb mode with Focus on iPhone, iPad and Mac. There are also ways to automatically enable Focus. If you are using Focus on iPhone, you need to disable the option from the Control Center menu.
Do you want to stay in an environment where you are not distracted with Focus on iPhone? Add WhatsApp as exception and keep receiving messages even in Focus mode.
Stage 1: Open the iPhone Settings app.
Step 2: Go to the focus menu.
Stage 3: Select a Focus mode you want to customize and tap on it. applications from Allowed Notices Menu.
Step 4: Add WhatsApp as an exception and you’re ready to receive messages from WhatsApp while using Focus.
6. Lock WhatsApp in Background (Android)
Chinese OEMs like Oppo, OnePlus, Xiaomi and Vivo come with aggressive RAM management on their devices.
They completely kill apps in the background to save some battery on the phone. In this process, you can stop receiving messages from WhatsApp.
Most Android skins offer the option to lock core apps like WhatsApp in the background. Open the multitasking menu and find an option to lock WhatsApp in the background. The system will not terminate WhatsApp services in the background and you will continue to receive new messages as expected.
7. Close WhatsApp on Other Devices
WhatsApp offers excellent multi-device support for receiving messages on up to four devices. If you have connected WhatsApp on PC or Mac and are currently logged in, you will continue to receive new messages on those platforms.
You will notice a delay in receiving messages from WhatsApp mobile apps.
8. Unarchive WhatsApp Chats
Have you archived some WhatsApp conversations in the app? WhatsApp considers the action spam and won’t show any new messages on the home screen until you unarchive the conversation.
Stage 1: Open WhatsApp on your phone.
Step 2: Go to the Archived menu at the top.
Stage 3: Swipe left in a conversation and tap Unarchive.
You should now receive new messages without speaking.
9. Check WhatsApp Status
If you’re still having issues with WhatsApp not receiving messages, it’s time to check your WhatsApp service status.
Visit Downdetector and check if WhatsApp is experiencing an outage. If you notice high interruption graphics, you cannot send and receive messages, download media, connect calls etc.
Wait for WhatsApp to fix the problem by itself and you will start receiving new messages.
Start Receiving Messages from WhatsApp
Many of us use OTP, files, media, etc. on WhatsApp. Failure of the platform to receive messages can cause confusion and errors. The above steps should help you fix the problem. Which trick worked for you? Share your findings in the comments below.
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