Connected appliances: Your next refrigerator may be obsolete in 2 years

UK version of Que Choisir just released investigation This puts a finger on the apps of connected home appliance manufacturers in terms of updates. without these, devices lose functionality and see their security compromised. Devices that are no longer subject to updates therefore go into obsolescence. And in terms of appliances, it’s embarrassing in more ways than one.

first because these devices usually have a very long lifespan when not connected. According to this? We are talking about an average lifespan. 10 years for dishwashers and washing machines, 11 years for refrigerators. Then connected appliances Sold significantly more expensive. Which? That suggests an average premium of £855 (€960) for a connected fridge, £259 (€290) for a connected dishwasher and £190 (€213) for a dryer.

British Que Choisir advises against purchasing connected devices at this time

However, for now, manufacturers are uncertain about the exact support period for the updates. After discussing with the major manufacturers, Which? indeed realized that most of them are happy to announce updates “for the life of the product” Without specifying this period. However, the more precise answers vary so much from one brand to the next that it seems far from superfluous.

When some brands like Beko and Miele (most of them don’t) say it’s necessary to clearly understand “max 10 years”others like Samsung for example prefer to guarantee these updates for a while “at least 2 years old”. However, when purchasing, the consumer cannot access this information. And again, we’re talking about brands that agree to respond. Some manufacturers, such as the BHS group (Bosh, Neff and Siemens) adhere to the terms “for the life of the product” without further explanation.

Which? reminds that a European directive will soon force all manufacturers to specify the support period for the product at the time of purchase. The magazine advises against purchasing connected devices until this information is clearly communicated.recommends choosing more reliable and cheaper classical alternatives.

Source : Guard