Top 8 Ways to Fix Notifications Not Working on Facebook Messenger

Enabling notifications in Facebook Messenger is a good way to keep track of the messages and calls you receive. It also eliminates the need to manually check for them and reduces your chances of missing an important text. However, like most apps, Messenger may not be able to send these notifications from time to time.

Figuring out how to fix notification problems in Messenger can be quite difficult if you don’t know where to look. To assist you, we have compiled a list of solutions to help you fix notification issue on Facebook messenger. So let’s get started.

1. Check Your Internet Connection

You can start troubleshooting by checking the internet connection on your phone. Inconsistent or poor internet connection is often the root reason behind an app failing to send notifications. Run a quick speed test to verify internet connection.

2. Check Phone Notification Settings

Then you can try checking the notification settings on your Android or iPhone to make sure Facebook Messenger is allowed to forward notifications on your phone. Here’s how.

Android

Stage 1: Press and hold the app icon and select App info from the popup menu.

Step 2: On the app info page, go to Notifications and turn on All Messenger notifications. Also check the notification preference.

iPhone

Stage 1: Open Settings and scroll down to tap Messenger.

Step 2: Now go to Notifications and turn on Allow Notification option. Make sure the app is also allowed to send alerts on Lock Screen, Notification Center and Banners.

3. Check In-App Notification Settings

Apart from checking the notification settings on your phone, you should also verify the in-app settings to enable notifications from there. Here’s how.

Stage 1: Launch the Messenger app on your phone and tap your profile picture in the top left.

Step 2: Scroll down to Preferences and tap Notifications & Sounds. Make sure notifications are enabled.

4. Enable Background App Refresh

Background app refresh is a feature that allows apps like Messenger to run in the background and push notifications. So, if Messenger is unable to send notifications, you may have disabled background data usage for this app. If so, here’s how to enable it.

Android

Stage 1: Press and hold the Messenger icon and select App info from the popup menu.

Step 2: Now go to “Mobile data and Wi-Fi” and enable the switches next to “Background data” and “Unlimited data usage”.

iPhone

Stage 1: Open the Settings app on your phone, go to General and tap Background App Refresh.

Step 2: Scroll down to Messenger to activate the same toggle.

5. Disable Do Not Disturb

Do Not Disturb is a useful feature found on most phones these days. When enabled, it effectively disables all notifications from apps and contacts. Therefore, if you have accidentally turned on DND on your Android or iPhone, you may not receive notifications from any of them, including Facebook Messenger.

Android

To disable Do Not Disturb on Android, open Settings and go to Sound. Now tap on Do Not Disturb and turn it off.

iPhone

To disable Focus mode on iPhone, open Settings app and go to Focus. Now tap on Do Not Disturb.

Finally, turn off the switch next to Do Not Disturb.

6. Unmute People

If Messenger isn’t sending notifications for a particular person’s chat, it’s worth checking to see if you’ve muted that person. In this case, you can follow the steps below to unmute that person.

Stage 1: Open the Messenger app on your phone. Here you will see the crossed out bell icon next to muted chats.

Step 2: Press and hold the conversation and select Mute notifications from the menu.

7. Update Facebook Messenger

Facebook Messenger regularly receives app updates on both Android and iPhone. These updates often bring bug fixes and improvements. So, if the notification issue is occurring due to an app bug, updating it to the latest version will fix it.

8. Reinstall Facebook Messenger

If the problem persists even after updating the app, you need to uninstall and reinstall the messenger app. This should remove all app data from your phone including cache and start fresh.

be informed

Facebook Messenger notifications help you check important messages and never miss any conversations from friends and family. The above-mentioned solutions will help you to root Messenger notification issue.