Google Drive: lost your files? Don’t panic, there is a solution to this

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Panic reigns among Google Drive users Sudden loss of months or even years of data. Users seriously affected While some lose a few months of their time due to this problem, others say goodbye to two years of work.

Google investigated the issue and revealed that the desktop version of Google Drive was the cause of the error. Company suggest a solution to solve synchronization problem It causes files to disappear in Drive for desktop. But, It is not the simplest to implement.

How to recover your missing files from Google Drive?

If you are affected by this missing file issue, download and launch it. Latest version of Google Drive For Windows or macOS. Use detailed process application recovery Follow this article to find your files.

In case of problemGoogle offers troubleshooting solutions and encourages users to provide feedback Drive app for desktop. Although the incident affected a “small portion” of version 84 users, Google hopes this solution will allow users to recover their missing files.

Detailed process:

  1. download Latest version of Drive for desktop (version 85.0.13.0 or later)

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  1. Open app
  2. press and hold Shift key pressed and click Settings
  3. Click later Recover from backups

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  1. The recovery of your files will begin. Then a notification will appear: Lhealing has begun Or No backup found
  2. You will receive a notification again when the backup is found: Recovery completed Or Not enough disk space.

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  1. If you don’t have enough disk space, delete files or choose a volume with enough space for recovery
  2. At the end of the process, a new folder called Google Drive Recovery will appear on your volume containing the unsynchronized files.

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