Music is therapeutic. Music has a therapeutic effect. It calms us down when all else fails. However, this only happens when it plays without any issues. What’s fun about listening to music that stops after a few seconds? This is what happens to many Google Play Music users. For them, the app either crashes or the music stops after a while.
I can only imagine the problem that Google Play Music users will have to go through. Playing the music again or restarting the app over and over annoys everyone. Fortunately, there is nothing to worry about.
In this post, you will learn how to fix Google Play Music keeps crashing on Android issue.
1. Reboot Phone
Have you tried restarting your phone? If you haven’t already, this should be your first step to fix Google Play Music keeps stopping issue.

2. Update App
Most of the time this is a temporary issue and can be easily fixed by updating the app if there are any pending updates. So, open Google Play Store and search for Google Play Music. Tap on Update.
Pro Tip: You also update Google Play Services on your phone.
3. Turn off Battery Saver
Google Play Music app keeps crashing mostly due to battery saver settings. You need to remove the app from your battery saver list for it to work properly.
The method varies on various Android phones. But here are two common methods to access it.
Method 1: Applicable to All Android Devices
Stage 1: Open Settings on your phone and go to Apps & Notifications or Apps.

Step 2: Search for Google Play Music under All apps or Manage apps. Tap on it.

Stage 3: Tap on Battery and then on Battery optimization.
Pro Tip: Make sure Allow background activity is turned on. On some phones, you’ll see Background restriction instead of Allow Background activity. Tap on Restriction.


Step 4: Tap the top dropdown box and select All apps.


Step 5: Scroll down and tap Google Play Music. Select Don’t optimize. On some phones, you may see a toggle next to Google Play Music. To close.

Method 2: For Samsung Phones Only
Also, you can try to remove Google Play Music from the list of sleeping apps on Samsung phones. To do this, follow these steps:
Stage 1: Open Settings and go to Device Maintenance.

Step 2: Tap on Battery. Tap on App power management.


Stage 3: Tap on ‘Apps to not sleep’. Tap Add app and select Google Play Music.

Note: If you don’t see app power management, tap the three-dot icon at the top and select Settings. Tap on Sleeper apps. Next, uninstall Google Play Music.
4. Check Data Usage Settings
Similar to battery settings, you should also check the data settings on your Android phone. To do this, follow these steps:
Stage 1: Open Settings and go to Apps & notifications or Apps.

Step 2: Search for Google Play Music under All apps.

Stage 3: Tap on mobile data. Make sure the two toggles ‘Allow background data usage’ and ‘Allow app when data saver is on’ are enabled. The keys may have a different name on your phone.


5. Allow Autostart
On Mi phones, you have to give autostart permission to Google Play Music app to stop it from crashing.
To do this, follow these steps:
Stage 1: Open Settings and go to Permission.
step 2: Tap Autostart. Enable the toggle next to Google Play Music.


6. Uninstall the App
If the problem persists, try uninstalling the Google Play Music app from your phone. You can only do this if you have installed the app from the Play Store. If it came pre-installed on your phone then check the next method.
To uninstall, open Play Store and find Google Play Music. Tap Uninstall. Then install it again.
7. Disable or Uninstall Updates
On some phones with Google Play Music pre-installed, disabling the app or uninstalling updates can come to the rescue.
To do this, follow these steps:
Stage 1: Open Settings on your phone and tap on Apps & notifications.

Step 2: Tap Google Play Music.

Stage 3: Tap on Disable. Then restart your phone. Repeat the steps and tap Activate.

Step 4: If that doesn’t fix it, tap the three dots icon at the top in step 3 instead of Disable. Select Uninstall updates.


Bonus: Google Play Music Keeps Crashing In The Car
If the app keeps stopping when connected to Android Auto, simply change the way you use the app. So instead of starting your car first, open the Google Play Music app on your phone and then start your car. Then the app will run without any interruptions or crashes. I know, it sounds weird but a few users found this helpful.
Solutions for Everyone
The solutions mentioned above are not limited to Google Play Music only. If you are facing the same issue with other apps like Spotify or YouTube Music, the same solutions will fix it as well.
Next: Google Play Music may be phased out in the near future. Check out our guide on how to transfer playlists from Play Music to YouTube Music using the next link.
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