Google Pixel 2 Warranty: What You Need to Know

This guide explains everything you need to know about the Google Pixel 2 and Pixel 2 XL warranty. You can purchase the Preferred Care warranty directly from: Google for $169gives you two full years of protection. Also, after publication, Google Extended Standard warranty from one year to 2 years for each Pixel 2 or Pixel 2 XL sold.

So what does Google’s warranty offer and what does the extension mean for Prefered Care purchasers? We’ll cover that and more in this article.

The standard warranty is good for 2 years against manufacturer defects and a few other things. It’s just flaws and bad devices. This is not a “warranty” or “insurance” as many think. It’s what every phone comes with, but extended by two years. this $169 Preferential Care plan It’s what you want, it covers everything, and it’s basically an insurance plan. Here is what it offers.

What is Google Preferred Care?

Preferred Maintenance is a $169 one-time fee that gives you extra coverage in addition to the standard manufacturer’s warranty. With Google’s Prefered Care, owners have everything they need. Premium protection, face-to-face support, easy screen replacement, accidental damage protection and more. Including priority service, expert guidance and customer support.

There is an exemption, but it will save you in the event of an accident. The standard free 2 year warranty does not provide this. It covers manufacturer defects only. This is a big difference that everyone should keep in mind. We say it twice because both are two years old and some will be confused.

If you want coverage for accidents and the like, the Preferred Care plan is your best bet. Of course, that’s an additional charge on top of paying for the phone. Here all terms and conditions.

What Does Preferred Care Include?

No matter how your phone is damaged with Prefered Care. As long as you have coverage, Google will fix it. You can file two claims for accidental damage and pay $99 for the Pixel 2 and $129 for the larger Pixel 2 XL. This process goes through Google’s partner Assurant, and they send you a new shipping priority device. Usually with next day delivery.

So yes, that’s technically $169 for protection and an extra $99 or $129 to actually fix it. But that’s better than spending $850 on a new phone.

If it’s just a cracked screen, you can walk into any of Google’s official retail repair store partner stores and get priority support and a replacement onsite. The retail store partner is UbreakiFix and here is a list of locations. Go inside, show them your cracked screen and Preferred Care plan and replace the screen.

to initiate a claim and have your Pixel 2 replaced under warranty. You can also go mydeviceprotect.com Or call Assurant at 877-406-4372 to initiate a claim or check your progress.

Second Year of Your Warranty

If you don’t purchase Google Prefered Care for accidental damage, your standard 2-year warranty continues. This is only good for mechanical failures or manufacturing defects. If something goes wrong, you’re protected. If you break your phone or have an accident, you’re out of luck. This is how every smartphone manufacturer’s warranty works.

However, considering that Google has extended the warranty to 2 years, those who bought the Prefered Care plan feel a bit cheated. To remedy the situation, Google has confirmed that any Prefered Care customers with an issue in the second year will not pay a discount. Here full disclosure.

“If you have already purchased your Pixel 2 or Pixel 2 XL from the Google Store or an authorized retailer, you have an extended 2-year warranty.

The length of the preferred maintenance program remains the same. If you have a mechanical failure problem in the second year, you will no longer have to pay a deduction. Accidental damage is still deductible. If you have purchased Preferred Care and want a refund, you may receive a full refund for up to 30 days of your preferred care purchase or a pro-rata refund at any time thereafter.

So basically the warranty remains the same. For two years any mechanical issues will be fixed free of charge with Google’s money. If you have an accidental damage, you must pay $99 or $129 to have it repaired.

How to Get Google Pixel 2 Warranty?

Again, if your phone has some sort of malfunction or manufacturing issue, you’re covered for two years. If you want to take full advantage of accidental damage protection, priority service, same-day screen repairs and more. Buy a Prefered Care plan from Google.

From what we’ve seen, the only way to buy a Prefered Care plan is to add it to your cart when you buy a Pixel 2 or Pixel 2 XL. We don’t see a way to add the phone after it’s already purchased, but we’ll Google it for clarification.

Other details

Google replacements can come in three different forms: a new phone, repaired or refurbished. In addition, Google may issue a cash credit equal to the value of the replaced product.

Overall, Google’s Pixel 2 warranty gives owners or potential buyers some peace of mind that the company will fix any issues for two years. Those who want extra protection against accidents and other situations later on can buy it if they want.

Take care of your new Pixel 2 phone. In the event of an accident, you will want to have a backup plan as detailed above. In closing, consider one of these 8 best Pixel 2 XL screen protectors to avoid these accidents completely.