Google Maps is far above its competitors in navigation. Given the number of features, it’s not surprising why many iPhone users prefer Google Maps over Apple Maps. But like any other app, Google Maps can occasionally bother you and stop working on your iPhone.
Having trouble with Google Maps is probably the last thing you want while on the road. To help you out, we’ve compiled a list of troubleshooting tips to help you fix recurring problems with Google Maps. So let’s get straight to the point.
1. Check Internet Connection
Since Google Maps requires a stable and constant internet connection to work, your first move should be to check the internet connection on your iPhone. To test the strength of the internet, try running a quick speed test.
Apart from checking the internet connection, you also need to make sure that Google Maps can use mobile data from your iPhone. To do this, open the Settings app and go to Mobile Data. Scroll down and turn on the switch next to Google Maps.
2. Restart Your iPhone
If the internet seems fine, you can try restarting your iPhone. Sometimes minor bugs or background processes can prevent an app from working properly. Fortunately, such problems are usually easily fixed once you restart your iPhone.
Open the Settings app and go to General to turn off your iPhone. Tap on Turn off and use the slider to turn off your iPhone.
Wait a minute and then press and hold the Sleep/Wake button to turn on your iPhone.
3. Enable Location Service
Next, you need to verify the location settings on your iPhone to make sure the location service is enabled. Google Maps can’t detect your location and give you directions if it’s not enabled.
To enable location service on iPhone, you need to:
Stage 1: Open the Settings app and go to Privacy.
Step 2: Go to Location Services and enable the switch next to it.
Restart the Google Maps app to see if it works fine.
4. Check Permission Settings
Lack of permissions is another reason why Google Maps isn’t working as intended. So, you need to check if Google Maps is allowed to access location by following the steps below.
Stage 1: Go to the Settings app, go to Privacy and tap on Location Services.
Step 2: Scroll down to find Google Maps.
Stage 3: Select While Using the App or Always create the list. Then turn on the switch next to Precise Location.
5. Enable Background App Refresh
Background app refresh is a feature that allows apps and services on your iPhone even when not in use. Therefore, traffic, route options, etc. If you are not getting regular alerts from the Google Maps app, it may be because the app is not allowed to run in the background.
Stage 1: Launch the Settings app and go to General.
Step 2: Go to Background App Refresh and turn on the switch next to Google Maps.
6. Reset Your Device’s Location Settings
If the problem persists even after granting all necessary permissions, you can try resetting the location settings on your iPhone. This will revoke all previous location permissions for apps and services on your iPhone and help you start over.
Stage 1: Open the Settings app and go to General.
Step 2: Tap on Transfer or Reset iPhone.
Stage 3: Tap on the Reset option at the bottom and select Reset Location & Privacy from the popup menu.
Enter your lock screen password and select Reset Location & Privacy again when prompted. When you’re done, open Google Maps and allow all location permissions again to see if it’s working properly.
7. Update Google Maps
App updates are very important as they usually bring all kinds of app improvements, features and bug fixes. So, if you don’t tend to regularly update the apps on your phone, they may not work as intended. To avoid this, you can try to update the Google Maps app by going to the App Store.
8. Reinstall Google Maps
If nothing works, you should uninstall and reinstall the app as a last resort. This will remove all app related data and fix the problem.
Navigate with Google Maps
These types of problems with the Google Maps app can bother you from time to time, but it’s not something you can’t fix on your own. Hopefully, the solutions above helped you to put an end to your troubles with Google Maps.
Like using Google Maps? Check out these essential tips and tricks to get the most out of Google Maps.
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