Top 7 Ways to Fix iPhone Not Downloading Email from Server

Emails are an important form of communication these days. While you shouldn’t have any issues sending and receiving emails using the Mail app on your iPhone, one strange day you might find that your iPhone is unable to download emails from the server.

There can be many reasons behind the problem, from connection issues to incorrect app settings. Fortunately, it shouldn’t take long to fix the problem after going through the solutions below. So, without wasting time, let’s get straight to the point.

1. Check Internet Connection

Since the Mail app requires a stable internet connection to work, you can start by checking the internet connection on your iPhone. To do this, open the App Store or visit a website in Safari to check if the internet is working properly.

2. Restart the App

If the problem persists, you can try restarting the Mail app. The mail application may encounter an error while starting up and this is what prevents it from receiving new emails from the server.

To force close the Mail app, swipe up from the bottom of the screen to bring up the app switcher. Now go to the Mail app and swipe up on the app to turn it off.

Now open the Mail app to see if it can download new emails from the server.

3. Restart iPhone

If restarting the Mail app doesn’t work, you can try restarting the phone itself. One of the apps or processes running in the background could be the reason why your iPhone is not loading new emails. Restarting the device will help clear the minor glitches responsible and get the Mail app working again.

4. Sign Out and Sign In

Then you can try deleting the mail account from your iPhone and log back in to see if it helps. This way you can set up your account from scratch and fix misconfigured settings. Here’s how.

Stage 1: Launch the Settings app on your iPhone and go to Mail. Now go to Accounts.

Step 2: Then tap on the email account you’re having trouble with. Tap Sign Out at the bottom to remove the account in question.

Once removed, go back to the Accounts page and tap Add Account to login with your account.

5. Let the App Retrieve Emails Automatically

By default, the email provider sets how often your iPhones download new emails from the server. If the provider doesn’t support push notifications, your iPhone will monitor the Get New Data setting to determine how often it should look for new emails. So, you can try changing the Fetch settings to see if the issue is resolved. Here’s how.

Stage 1: Launch the Settings app on your iPhone, go to Mail and tap Accounts.

Step 2: Tap on Get New Data.

Stage 3: Activate the switch next to the push option. Then, under the Fetch section, set the Fetch schedule to Automatic.

Once complete, restart the Mail app to see if you can now receive email.

6. Update Mail App

If you’re using an older version of the Mail app, it might be a good idea to update it. It is possible that the error that prevents your iPhone from downloading new emails is limited to the current app version only, and updating the app may help.

You can also update your iPhone at this time. It is generally considered a best practice to keep your devices up to date to avoid such errors.

7. Reset iPhone

Finally, if nothing works, you may have to take the hard step of resetting your iPhone. This will reset all your settings preferences to their default values. Here’s how to do it.

Stage 1: Open the Settings menu and go to General.

Step 2: Go to Transfer or Reset iPhone. Next, tap Reset and select Reset All Settings from the menu that appears.

You will be asked to enter your password. Once verified, your iPhone will start resetting itself. You can choose to keep or remove all your data when resetting your device.

Never Miss an Email

We hope the guide above helped iPhone not downloading emails and you’re back to reading your emails. If you are tired of dealing with such issues in the Mail app, consider switching to a better Mail app alternative for iPhone.