Top 6 Ways to Fix Microsoft Teams Notifications Not Working on iPhone 1

Top 6 Ways to Fix Microsoft Teams Notifications Not Working on iPhone

It’s one thing if the Microsoft Teams app doesn’t open/work on your phone, it’s another thing if it misses important notifications. Both problems are equally annoying. After messing around with some settings on my iPhone, I finally got Teams notifications to work properly. Based on my testing and research, I have compiled six (6) solutions to use when Microsoft Teams notifications are not working on your iPhone.

You may encounter this issue if you have not allowed Microsoft Teams to send you notifications. If Microsoft detects that you are active in Teams on your PC/web, it will also pause notifications on your mobile device. Also, you may not be getting notifications for the Teams app because you accidentally enabled Quiet hours and Quiet days in the app. There are quite a few factors that could be responsible for the problem.

Without further ado, let’s move on to the solutions.

1. Re-Enable Notifications

The first time you install Microsoft Teams on your iPhone, you’ll see an alert asking you to grant the app access to send you notifications. Microsoft Teams notifications won’t work on your iPhone if you ignore this prompt or choose Don’t Allow.

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If you can’t remember whether you’ve given Microsoft Teams access to send you notifications, you can check the app’s settings to confirm.

Stage 1: Launch the iPhone Settings menu and select Notifications.

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Step 2: Scroll to the bottom of the page and select Teams.

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Stage 3: Turn on Allow Notifications.

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If Microsoft Teams’ notification is already enabled, you can turn it off and then back on.

2. Log Out of Teams on PC/Web

If the Microsoft Teams app is active on your computer via the app or a web browser, you may not receive notifications on your iPhone. For context, Microsoft sometimes pauses mobile notifications every time you use Teams on your computer. Microsoft does this to reduce distractions and save your phone’s battery life. This is a feature and not a bug.

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So, if you have Teams notification enabled on your device but you are still not getting notifications about new messages, calls, or mentions, you should check to see if Microsoft Teams is open in your web browser. And if you are using the desktop app, make sure it is closed.

After doing that, Microsoft will redirect your Teams notifications to your iPhone.

3. Disable Mobile Notification Pause

If you want to receive notifications while active on both mobile and PC, you need to configure your iPhone’s Microsoft Teams app to allow notifications when you are active on web/PC. Here’s how to do it.

Stage 1: Launch the Microsoft Teams app on your iPhone and tap the hamburger menu icon in the upper left corner.

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Step 2: Next, select Notifications.

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Stage 3: Under Receive notifications, select Always.

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And that’s it. After that, you should receive notifications on your iPhone, regardless of whether you’re using Teams in a browser or a desktop app on your PC.

4. Change Channel Notifications

By default, Microsoft Teams only notifies you of replies to messages you send across all channels/groups. If you’re only getting notifications about selected messages (replies and mentions) in a channel you belong to, you’ll need to manually instruct Teams to notify you of all messages in channels. To do this, follow the steps below.

Stage 1: Launch Microsoft Teams and go to Teams.

Step 2: Then select the channel whose notification settings you want to change.

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Stage 3: Tap the cross bell icon in the upper right corner of the channel.

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Step 4: Finally, select ‘All new messages in this channel’.

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The bell icon should no longer be bypassed and you should now receive notifications for all messages on that channel.

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5. Disable Daily Quiet Hours and Quiet Days

Daily Quiet hours and Quiet days are two features that can also affect how notifications are delivered to your iPhone. You can think of them as the Do Not Disturb version of Microsoft Teams. When enabled, ‘Daily Quiet hours’ will mute your Microsoft Teams notification for a set amount of time each day. When you set quiet days, you won’t receive any Teams notifications for 24 hours on the days you specify.

If you’re not getting notifications from Teams when you want it, you should check that you haven’t enabled Daily Quiet hours or Quiet days – perhaps by accident. If you have Quiet hours or Quiet days enabled, verify that the scheduled hours/days are configured correctly.

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Stage 1: Launch the Teams app and tap the hamburger menu icon in the upper-right corner.

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Step 2: Select Notifications.

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If the text ‘Quiet hours scheduled’ is displayed under Notifications, it means you have enabled Daily Quiet hours or Quiet days.

Stage 3: Select Quiet hours.

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Step 4: Tap ‘Daily quiet hours’ to turn it off, or tap To and From to change quiet periods.

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Step 5: Tap on Quiet days to disable it or check the schedule.

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Step 6: Turn off quiet days or tap the days of the week to add/remove the Quiet days schedule of Teams.

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6. Check Event Notifications

Microsoft Teams’ notification system is flexible and diverse. You can choose which individual activity or feature of the app you want to be notified about. If you’re not getting notifications for a certain event (like mentions, replies, or likes), you may not have configured Teams to notify you about them.

To verify and fix this, follow the steps listed below.

Stage 1: Launch Teams and tap the menu icon.

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Step 2: Select Notifications.

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Stage 3: Go to the ‘Notify me’ section and turn on any Teams’ events you want to be notified of.

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be informed

With the troubleshooting tips listed above, you should no longer have any issues with Microsoft Teams notifications on your iPhone. If none of the fixes worked, try updating your app from the App Store. If that also doesn’t fix the problem, you should report the problem to Microsoft Teams – go to Menu > Settings > Help and feedback > Report a problem.

Next: Does the sound from other participants in a Microsoft Teams meeting bother you? Learn how to mute and unmute people in a Microsoft Teams call in the article linked below.