In this quick guide, we will show you how to reset a frozen Moto G6 or Moto G6 Play. If your phone is funny, frozen or completely unresponsive, we are here to help. If you’re having problems, follow our easy steps instead of calling customer support or going to the store for help.
The new Moto G6 has a premium design that resembles a much more expensive device. And while it looks good, the back is no longer removable. This means that you cannot remove the battery when the phone freezes or has problems.
Did you know that a quick reboot will fix almost any minor Moto G6 issues? A quick and easy trick that everyone should know. Here are the instructions.
How to Restart Frozen Moto G6
Some kind of “hard reset” on every phone that doesn’t have a removable battery, or hard reboot option. As a reminder, it’s on your phone.
Again on the Moto G6, G6 Play or G6 Plus, all you have to do is press and hold the power button for 10-20 seconds. On some devices you hold down multiple buttons, but not on Moto phones. If your phone isn’t working properly or is frozen, just press and hold the power key until it vibrates and restarts. It’s that easy.
After holding down the power key for about 10 seconds, the Moto G will automatically vibrate, shut down and return to normal operation. If it’s really frozen, you may have to hold it down for the full 20 seconds, if not a little longer. This works even when the screen is black, frozen or completely off. Almost any situation will fix itself using this trick.
Once finished, the device will reboot and go through the normal boot process. Again, that’s any data, app, or music. It’s just a forced reboot.
In some cases, your phone will restart in maintenance, recovery or safe mode. This will look different than a normal reboot and you will enter a maintenance mode. Use the volume up/down keys to scroll through the list of options, then tap power to select one from the list.
To reboot, scroll down and press the power button to select and reboot your Moto G6. Now you’re done and everything will be back to normal.
Learn to take a screenshot while you’re here or get one of these 5 best Moto G6 screen protectors.