This quick guide will explain how to reset a frozen Samsung Galaxy Note 5. Buyers will be getting their hands on it, as Samsung’s two new smartphones are now available worldwide and on the shelves of all five major US carriers. Thanks to the all-new all-aluminum and glass design, users won’t be able to remove the battery if the Note 5 freezes, becomes unresponsive, or is just acting funny.
On April 13, Samsung announced the new Galaxy Note 5 and it features a new glass and aluminum design, just like the Galaxy S6 from April. This makes it look and feel like a premium phone, but it no longer has a micro SD slot to expand storage and you can’t remove the battery. Users get a beautiful 5.7-inch Quad-HD display, a stunning 16-megapixel camera and many new features like Fast Wireless Charging.
This doesn’t happen often, but if your Samsung Galaxy or Note has been frozen or working in the past, you can remove the battery and restart it. A trick that solves almost all minor problems that users and family members often ask me. Now that you can’t remove the battery on the Galaxy Note 5, here are the new steps to perform a reset if it’s frozen or unresponsive.
Galaxy Note 5 has a powerful octa-core processor and 4GB of RAM alongside the latest Android 5.1.1 Lollipop software. This means it is incredibly fast and runs very smooth. However, in the unlikely event that your Note 5 freezes or starts working, owners may want to perform a hard reset or reboot to get it working fine again.
When first setting up a Note 5, the device has many useful little tips and tricks. pop-ups, but many users ignore and click on them to quickly use features, download apps, and log into Facebook or Snapchat. One of these tips tells owners how to completely reboot the phone if it is frozen and reads:
Typically, if the Note 5 or Galaxy S6 Edge Plus is acting funny, long press the power button, press reset; it will reboot and work again. However, if it is completely frozen, you will have to reboot, but you will not be able to remove the battery. Samsung has added a new button combination (like on the Galaxy S6 or iPhone) to quickly reboot a frozen Galaxy Note 5.
Instructions
Just like the Galaxy S6, iPhone, and many other phones with no battery access, holding down a series of buttons will reboot a frozen device.
All Galaxy Note 5 or S6 Edge Plus owners have to do is press and hold the power button and volume down key at the same time and hold them both simultaneously for 7-10 seconds.
If the Note 5 is frozen you will most likely feel a vibration and it will restart as usual or may reboot into a maintenance reboot mode as shown above on Galaxy S6. If so, use the volume up/down keys to navigate and tap power to select an option. Just be careful to reboot your phone and don’t accidentally perform a factory data reset as this will wipe everything on the Galaxy Note 5.
That is all. If the Galaxy S6, Galaxy S6 Edge, Galaxy Note 5, or the new Galaxy S6 Edge Plus is completely frozen, simply follow the steps above; it will reboot in less than a minute and work as it should. Enjoy and leave a comment below for any other questions.