How to Check Your Comcast Data Cap Usage 1

How to Check Your Comcast Data Cap Usage

Comcast has been testing data caps for some time now. Comcast doesn’t call this a data cap, instead it calls it “usage-based billing.” The idea is that those who use more data pay more. Comcast’s goal is to use data collected from test markets to do this system-wide at some point in the future. Speaking to investors today, Comcast Vice President David Cohen said:I predict that in 5 years Comcast will at least have a usage-based billing model across its footprint.” You can read the transcript of the call here.

Cohen blocked this statement by calling it a guess and saying:

But I also anticipate that the vast majority of our customers will never be caught purchasing add-on buckets, we will always want to say that the basic usage level is high enough that the vast majority of our customers have it. not included in the usage-based billing plan. And that number could be 350 – it could be 350 gigs a month today, 500 gigs a month in five years, but it never will – I don’t think we’d want to be in a model where it’s completely volatile and 80% of our customers are impacted by usage billing and they all buy different usage packs .

I don’t think this is the model we’re going for, but I don’t know if I would have heard of the iPad five years ago. So it is very difficult to predict.

take away? At some point in the future, possibly within the next five years, Comcast will introduce usage-based billing. How do you know how this will affect you? Comcast has several tools you can use to determine your monthly data usage.

If you go to this page on Comcast’s website, My Current Data Usage and enter your Comcast credentials, where you can see the last three months and your current month of usage. Here’s what mine looks like:

Yes, it looks a little funky. This was because we were actually away from home for most of February and all but the last day of March due to water damage from frozen pipes. We rose quite rapidly in April, a month when we were always at home. Note I work from home. Also note that Comcast states: . In our case for April, that’s obviously a good thing.

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So, what made our data usage so high in April? Well, here we have a TV along with several computers and mobile devices, and we stream a lot of video content from Netflix on Amazon’s Fire TV or Apple TV. We also rent and watch Amazon content and Apple content on these devices.

My wife and I did a little mental boost to see what we were watching when we saw the chart above. We rented 2 movies from Apple during that month, watched 3 movies on Fire TV and one movie over Google Chromecast. We have published parts game of Thrones and Silicon valley and finally caught The barren land of Smaug Via HBO Go on Apple TV. We think we watched a total of 5 movies and 3 series on Netflix. We do not torrent any movies or do large uploads or downloads of other content. So while April is a typical “stay at home” month for us, we were surprised by the total number of gigabytes Comcast reported.

I must also say that I was surprised to see that 7GB was listed for the month of March, considering that we did not leave the house all month and did not reconnect the internet until late in the evening of March 31st. In fact, the Comcast cable modem was not even connected to our apartment during this time as it was in storage. So I’m wondering what a 7GB open-ended line is for.

If you want to estimate what your usage might be during a month, Comcast also has a tool that lets you do that. You can find it at. this link. It is a kind of calculator. It provides the number of computers and other devices you own and estimates the amount of content you will consume in categories such as Video, Gaming, Web Surfing, Music, Email and VOIP. After calculating what I thought would be an average month for us, our total looked like this:

Xfinity_Data_Calculator

Again, note that I am a heavy web user because of the work I do for GBM here. Take a look at what we predicted for our video stream:

Xfinity_Data_Calculator 5

Note: If you use the calculator, your data GB usage totals will increase or decrease depending on the number of devices you use in your home. This calculator makes no distinction whether you are using multiple TVs or a TV and a mobile device. Screenshot after reducing the number of devices leaving all other variables the same:

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Xfinity_Data_Calculator 6

Frankly, we would be paying more each month if Comcast had enforced the 250GB threshold. Comcast has a set of FAQs about testing and usage-based billing. in this link, including one Updated on April 8, 2014.

Cohen told investors today that 98% of Comcast users in test markets do not exceed 300GB per month. Comcast is currently testing in Huntsville and Mobile, Alabama; Atlanta, Augusta and Savannah, Georgia; Central Kentucky; Maine; Jackson, Mississippi; Knoxville and Memphis, Tennessee; and Charleston, South Carolina.

Our April and estimated May usage will put our household in the 2% category. Calling high-speed data “” Cohen also said that in test markets, Comcast is trying to explore plans and pricing that won’t miss customers.

I can’t say we were fired, but looking at these numbers, we had a little chat with my wife and our recent media consumption habits. Instead of using the DVR to record the same content, we streamed more content we could get on HBO. We will probably change that. While it won’t save much, if we choose to stream music through the Apple TV, we’ll probably get it from the iTunes library on one of our computers instead of the Apple servers. And we’re going to cut our Netflix streaming down a bit.

Obviously, this is a moving target, as Cohen implies. While innovation promotes new products and product categories that influence all of this. For example, we’re hearing more talk about higher quality audio, and Netflix is ​​already testing 4K video streaming. The higher the video and audio quality, the greater the bandwidth required to bring it into your home. Knowing your Comcast Data Cap usage can be a key to helping you make decisions down the road.

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