HomePod suffers from a bug that prevents it from turning on. Many buyers of the connected speaker have complained on Apple support forums, on Reddit, and even on Twitter that the product is not working. Configuration of the accessory is not possible on certain models and a solution has not yet been offered by the Cupertino company. However, the “Home” app that has been running for over eight months will have a known bug!
Many HomePod buyers are already dissatisfied with Apple’s smart speaker. Indeed, a bug is preventing some models from burning! An error message is “Configuration failed – 6722 » appears without further details. While Apple eventually admitted that there were too many bugs in their products, here’s a new example added to the list. And although the price of the product is about 350 Euros, there is no other solution than to return the device that Apple can offer to its customers!
An error is preventing HomePod from turning on, Apple does nothing
The HomePod connected speaker will launch in France in spring 2018, but is already on sale in the United States, United Kingdom and Australia. However, several users are already complaining about it. However, the initial user reviews were rave reviews, one Australian buyer even exclaimed” Setup was incredibly quick and easy with my iPhone “. However, many buyers are unable to use the connected Apple speaker that fails in configuration.
A user details that everything is in place. Dual authentication is enabled as well as WiFi, Bluetooth and iCloud Keychain. The Home app is installed on the iPhone 8 where it will configure the HomePod. But when turned on, his phone shows the error message “Configuration failed – 6722”. ». He then sought help online via Twitter, Reddit, and Apple support forums. First of all he discovered that he is not alone, there are hundreds of them!
This error is believed to be caused by a long-standing issue with Apple’s Home app, which allows users to control HomeKit-enabled devices from home. Therefore, the application cannot pass the configuration message. An issue reported to Apple more than eight months ago! But the Cupertino company does not recognize the problem. Therefore, it does not offer its customers a solution other than returning the HomePod, which iFixit describes as irreparable, and getting a refund.
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