Apple introduced the crash detection function Crash Detection with iOS 16 and iPhone 14. It works great and we no longer count the lives saved thanks to it. However, stories of unexpected triggers are on the rise, and iPhone owners are unaware of it when they can enjoy sprinting down snowy slopes or savoring the thrill of a roller coaster.a person is on the other end of the line and is worried about their health.
When they receive such an emergency call, dispatchers are responsible for:assess the severity of the situation and send the appropriate rescue service. Apple has found all too often that when customers realize their iPhones are calling for help in vain, it immediately hangs up without saying a word to the carrier.
What to do if your iPhone accidentally asks for help
In the opinion of the Cupertino company, this behavior is rude and unproductive. As a matter of fact, phone carriers are forced to send a search and rescue team to the geographic location of the iPhone, with no clear indication that “everything is OK.” Deployment of resources that can be expensive for the communitywhen the event is on the mountain, for example at a ski resort.
To read – iPhone 14: emergency calls from satellite, a dangerous idea according to some experts
Apple has published a support page on its site It contains details of the procedure to be followed in the event of an accident. A highly recommended reading especially for configuring your devices (Apple Watch and iPhone if you have both) and peace of mind. In this document, “if a call [au secours] passed, but you don’t need the emergency room, turn off the phone. Wait for a speaker to respond, then explain that you don’t need help.
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