Windows-based laptops from Lenovo, Dell, HP and others offer increased power, battery efficiency and a slimmer design. While the design changes are welcome, battery issues continue to plague users. Sometimes, the Windows laptop won’t charge even though it’s plugged into a charger. If you encounter the same situation, let’s fix the problem.
The problem is more specific on the Dell XPS series. The device remains connected to power sources but does not charge the battery cell. We faced the same issue on HP Specter x360.
No matter which Windows laptop you have, you can follow the troubleshooting steps below and fix the Windows 10 laptop not charging issue.
1. Check Power Supply
This is pretty simple and you must have checked as your laptop is not charging. But still worth pointing out to check it off the list. Examine the wall outlet to see if it is providing sufficient power and working properly.

Also check the power switch where you connect the charger. If that doesn’t work, try another wall outlet.
2. Check Power Adapter
There are two factors that need to be controlled with the power adapter. If possible, try using the same power adapter with other devices. If it works, the problem may be with the laptop.
If the power adapter does not work with any other device, you need to take the power adapter to the nearest service center. Or you will need to buy a new power adapter.

If you are already using a third party power adapter, check the maximum output on it. For example, your Windows 10 laptop supports 65w charger and the connected power adapter has a maximum output of 45w. In this case, your laptop will not detect it and will not charge.
3. Check Cable
This happened to us. We used the default HP Specter x360 charger with the laptop and it didn’t work. So we used another Type-C to Type-C cable and it started charging the laptop normally.

You can choose a third-party cable from Amazon or a local store and try your luck with charging it on a Windows 10 laptop.
4. Check the Charging Port on Your Laptop
If the laptop charging port is damaged, it will have a hard time charging your laptop. If your laptop has more than one charging port, you can try another port.
If that works, you should take your laptop to an authorized service center to diagnose and fix the problem.
5. Uninstall Battery Drivers
Some users have successfully fixed laptop charging not working using this method. Follow the step-by-step instructions below.
Stage 1: Press the Windows key and type Device Manager.
Step 2: Open the Device Manager menu and find Batteries under it.

Stage 3: Expand the Batteries menu and right-click Microsoft ACPI Compliant Control Method Battery.
Step 4: Select Uninstall device.

Restart your laptop and the necessary drivers will be reinstalled automatically.
Restart your laptop. If the laptop has a removable battery, remove it and separate it for a few minutes. Then reinsert the battery and turn on the laptop. Try plugging the charger in, it should recharge the battery.
6. Run the Power Troubleshooter
Windows offers a handy troubleshooter that helps you fix power-related problems on the laptop. Here’s how to use it.
Stage 1: Open the Settings app on your laptop.
Step 2: Go to Update & security > Troubleshoot.

Stage 3: Scroll down and click Power.

Step 4: Click Run the troubleshooter.
Follow the on-screen instructions and complete the troubleshooter on your computer.
Restart the device and start charging your laptop to see if it fixes the problem.
7. Check Battery Health
This mostly applies to older laptops. Every laptop battery comes with a fixed amount of charge cycles. After all, they are made of Lithium-ion materials that wear out over time.
Dell, HP, ASUS, Lenovo etc. Most laptop OEMs, such as
At HP, it’s called HP Support Assistant. You can press the Windows key and try searching for the application by typing the OEM name. So the process of checking battery health is pretty similar on other laptops.
Stage 1: Open the default device diagnostic app on your laptop. For example, we had an HP laptop checked using the HP Support Assistant app.
Step 2: Choose Battery.

Stage 3: Click Run battery check. Keep the charger connected so HP can check as well.
Step 4: Click Show advanced information from the results menu.

Step 5: Check the number of loops. Most modern laptops have a cycle count of 1000. If the charge cycle exceeds this, you should replace your laptop battery soon.

From the same menu, you can also check other information such as battery temperature, battery age, remaining full charge capacity and more.
8. Run Windows Security Scan
Experiencing a sudden battery drain after installing a random third-party app from the web? In this case, even if the supplied charger is charging your laptop, it cannot exceed your laptop’s battery consumption.
You can use Windows Security tool and remove malware and files from your laptop. Here’s how to use it.
Stage 1: Click the Windows button and search for Windows Security.
Step 2: Open Windows Security and go to Virus & threat protection.

Stage 3: Run a Quick scan and let Windows find and remove malicious files from the storage.
It will take some time to run a quick scan on your laptop. The remaining time will be calculated based on the number of files stored on the Windows machine.
You can minimize the application and continue with your business as usual. After completing the quick scan, save your work and restart the computer. Then try to recharge your Windows laptop.
9. Remove External Devices from Windows Laptop
If your Windows laptop is connected to many smartphones or camera devices, you should disconnect them from the laptop.
When charging your laptop with a charger, it will transmit this to the connected external devices and try to charge them. In this case, you won’t see any improvement in battery charge counts, even if your charger and laptop are perfectly fine.
Remove any connected external devices and then try charging the laptop again.
Fix Charging Issues on Windows Laptop
A Windows laptop not charging can affect your workflow, especially when you’re trying to get some work done or in the middle of a Microsoft Teams meeting. The above cheats should fix the problem for you. Which method worked for you? Share your findings for our readers in the comments section below.
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