6 Best Ways to Fix Microsoft Edge Black Screen Issues on Windows 10

Microsoft Edge continues to rapidly advance in the browser race on mobile and desktop. It is available on all major platforms and you can even install Chromium extensions on Edge. And just like other browsers, users often face some issues and often encounter minor issues. Some users are complaining about the Edge browser showing a black screen on their Windows 10 computer.

This is a known issue among Windows 10 users. And there are multiple factors at play here. If you frequently encounter a black screen every time you open the Edge browser, read on to fix the problem.

The following troubleshooting methods are effective fixes for Microsoft Edge black screen issue. Let’s check them out.

1. Disable Hardware Acceleration

Typically, Hardware Acceleration in Edge uses your computer’s graphics hardware chip to help the browser better handle graphics-intensive tasks. You can expect it to help improve the overall speed of the browser, but often this causes performance related issues including the black screen issue.

Many users have confirmed that disabling Edge’s hardware acceleration helped them fix the black screen issue on their Windows 10 PC. You should try the same to prevent Microsoft Edge from going black in the future.

Follow the steps below to disable hardware acceleration in Microsoft Edge browser.

Stage 1: Open the Edge browser on your Windows 10 PC.

Step 2: Tap the three-dot menu in the upper right corner.

Stage 3: Go to settings.

Step 4: Scroll down to System.

Step 5: Disable ‘Use hardware acceleration when available’.

Step 6: Restart the browser and you are ready.

Start browsing Microsoft Edge again without any black screen issues.

2. Change Google Search Engine

Many users reported that when they set Google as the default search engine of the Edge browser, the Edge browser keeps crashing and showing them a black screen. As a workaround, you can change the default search engine to Bing, Yahoo or DuckDuckGo from Edge Settings.

Open the Edge browser and go to Settings. Go to Privacy, Search & Services > Address bar & Search.

You will see the Search engine used in the address bar option. Click on it and choose a non-Google search engine.

3. Clear Cache and Cookies

A corrupt cache can ruin your day. Clearing the cache is almost always safe, so there’s no reason not to try it. If Edge has accumulated too much browsing data, it may slow down or become completely unresponsive.

When Microsoft Edge becomes unresponsive on Windows 10, you can clear its browsing history, cache, and cookies.

Stage 1: Open Microsoft Edge and tap the three-dot menu above.

Step 2: Go to Settings > Privacy, Search & Services.

Stage 3: Go to Clear browsing data > Choose What to Clear.

Step 4: Select Cookies and Cache and hit Clear data at the bottom.

Then restart the Microsoft Edge browser and check if the issues with the Edge black screen have been fixed.

4. Close Edge Browser Completely

Edge sometimes continues to show a black screen because the tabs you closed over time may not have actually closed the process. These edge processes add and consume a lot of RAM. The behavior ultimately causes Microsoft Edge to crash, freeze, or show a black screen.

To turn off Edge completely in Windows 10, follow the steps below.

Stage 1: Press the Windows key and open the start menu.

Step 2: Medicine Task Manager and press enter to open the program.

Stage 3: Right-click the top-level Microsoft Edge process (with a number next to it) and select End Task.

This will close all running Edge processes, free up RAM and allow you to restart Edge. You should also keep an eye on other processes running in the background. Turn off irrelevant ones and this will free up more RAM space on your Windows 10 computer.

5. Disable Strick Tracking Prevention

Websites often use trackers to collect your web browsing preferences and other details to improve the site experience and show you personalized ads. Some trackers collect your information and send it to sites you haven’t visited. Microsoft offers an anti-tracking option to block trackers, harmful content, and ads.

It is set to Balanced by default, but if you have switched to Strict prevention, this setting may affect some websites you visit.

Open Microsoft Edge Settings > Privacy, Search & Services > Anti-tracking and switch to a Balanced approach.

6. Update Windows

Since Microsoft Edge is now an integral part of Windows, many important updates and improvements come with the regular Windows build updates.

The software giant usually fixes such problems quickly with minor Windows patches. In Windows 10, you can open the Settings app and navigate to Windows updates. If there are updates available, download and install them.

Start Using Microsoft Edge Again

You can easily fix Microsoft Edge black screen behavior on Windows 10 using the tricks mentioned above. I turned off hardware acceleration from the Edge Settings menu and it solved the problem for myself. Let us know about the trick that worked for you in the comments section below.

Next: Microsoft Edge Collections is an excellent add-on for Edge users. Click on the next link to read all about the new feature.