In 2022, 46% of Brazilians who purchased a new TV chose to replace the old device due to defects, as revealed by a GfK survey.
Faced with this situation, consumers often find themselves in doubt between repairing their existing device or investing in a more modern model.
My TV broke: fix it or buy a new one?
Technician repairing a television set – Image: Reproduction
According to information obtained from technical assistance by Notícias da TV, the viability of the repair lies in the fact that it costs up to 50% of the value of a new TV of the same standard and size.
However, other factors must be considered, such as obsolescence of the model in relation to smart TVs, as well as the lag in offering and updating applications, indicating that the feasibility of repair is between 20% and 30%, at most.
In addition to costs, the shortage of replacement parts poses a challenge during repairs, especially on screens that are a decade or more old.
According to the Consumer Protection Codemanufacturers are obliged to guarantee the replacement of these components only during the estimated useful life of the device, which is five years.
To overcome the lack of parts, professionals like Rubem Oliveira, from Porto Alegre (RS), who has been in the industry for 40 years, seek to purchase old devices at auctions to maintain a replacement stock.
However, he highlights that the useful life of TVs has decreased significantly, especially in the simplest and cheapest models.
Technical assistance identifies that the most common repairs on contemporary TVs include replacing the power supply board, main board, LEDs that illuminate the screen and dashboard.
The sudden variation in voltage in the electrical network is often responsible for the source board or main board burning out.
The costs of these repairs can vary: replacing the power supply board costs between R$300 and R$500, while the main board can cost from R$500.
Considering the price war in the market, manufacturers often resort to low-cost and inferior quality components, which affects the durability of the devices.
As a precaution, experts recommend using a line filter or air conditioner. energy to protect against voltage variations and suggest turning off the TV at night to extend its lifespan.
