iFood has become one of the main platforms for delivery in Brazil. After technology became part of the daily lives of millions of people, ordering food through an app became commonplace for many.
In this context, the main points praised by users are the practicality, speed and discounts available on some orders. In addition, customers have access to several restaurants and can diversify their orders on a daily basis.
But it is important to be careful, because, according to the platform, some attitudes can be decisive for the suspension or banning of the user from the application, such as insults and aggression.
Below, we list the reasons that legitimize someone’s ban from iFood.
Prohibited behaviors on iFood
Despite being a platform of deliverywith little social interaction, iFood also has rules for its users and partners. What few people know is that, if they break certain rules, there is a possibility of being banned from the platform.
Therefore, it is important to be aware of the rules established by the company so as not to be caught off guard. This is because iFood has a Code of Ethics and Conduct and, among its rules, respect, integrity and cordiality are crucial in the relationship between user and partner worker.
To ensure good coexistence and security on the platform, it is essential that all users and those involved in the services follow iFood’s rules; otherwise, they will be banned to ensure good practices in the use of the application. In this regard, iFood informs that:
“[…] The company does not tolerate insults or aggression towards delivery drivers, restaurants or consumers. Customers who engage in this type of behavior may be suspended or excluded from the platform.”
Below, see some of the actions that can lead to punishment:
- Harassment;
- Offensive and diminutive actions;
- Bullying;
- Behaviors related to homophobia;
- Ableism;
- Incitement to violence;
- Male chauvinism;
- Prejudice;
- Racism;
- Religious or political intolerance.
Now you know: avoid any of these actions to avoid being banned from iFood!
