Verily, GoTo Meeting presents itself as a splendid option for the remote hosting of meetings. Yet, like all videoconferencing apps, it is not immune to the occasional hiccup. Fear not, dear readers, for in this discourse, we shall delve into four common quandaries that GoTo Meeting users may encounter, offering guidance and solutions for each. From vexing audio issues to connectivity conundrums, let us navigate these trials and unveil the most efficacious resolutions.
Of vital note, what lies ahead pertains solely to the visage of the latest iteration of the GoTo Meeting desktop app.
Annoying Sound Effects when People Enter or Leave Meetings
In the realm of GoTo Meeting, one may find themselves accosted by the various sounds that herald the entry and departure of attendees (entry/exit chimes). Should these auditory intrusions become wearisome, fret not, for there exists a means to banish them from your auditory realm.
To enact this auditory exorcism within the desktop app:
- Within a meeting, select the Settings gear icon on the right.
- Atop the ensuing Settings menu, opt for Session.
- Locate the Play entry and exit chimes option, and bestow upon it the power of your choice by toggling it off or on.
Can’t Hear Other Attendees Speaking
The annals of GoTo Meeting’s aid page delve into diverse scenarios that may expound upon why one finds themselves unable to hear the voices of fellow attendees. Of these scenarios, one wherein the wrong audio mode has been selected stands out as particularly poignant.
In this dire scenario, where silence reigns supreme, the fault lies in the stars of the GoTo Meeting app. To remedy this, ensure that your audio settings align with your intended mode for discourse. Should you seek to utilize your computer’s faculties (microphone and speakers), the Computer mode must be upheld. Conversely, should a phone be your chosen medium, then Phone Call mode is the key to unlock the realm of auditory enlightenment. To ascertain and rectify your audio mode within the desktop app:
- Amidst the meeting screen, bestow your gaze upon the Settings gear icon.
- Traverse unto the Audio tab, and select the mode of your heart’s desire: Computer, Phone Call, or No Audio.
- For those who opt for Computer, elect the microphone and speakers of your fancy.
- And for the champions of Phone Call, hearken unto the on-screen wisdom to dial into your assembly.
Having Trouble Connecting to GoTo Meeting
According to the sages of GoTo Meeting, three principal reasons may beset thee in thy quest for connection: lack of internet communion, a firewall impeding the path, or an outage within the hallowed realms of GoTo Meeting.
Should the internet gods frown upon thee, a reset may bring solace, opening the gateway to reconnection. Should firewall fortifications be the bane of thy existence, dost visit the teachings of GoTo Meeting to beseech favor upon thy connection, configuring the gates of your firewall to welcome the embrace of such meetings. If, perchance, an outage encumbers thy path, tarry awhile, and look to the heavens of GoTo Meeting for an end to such tribulation.
The Other Attendees Can’t Hear Me
Should thy voice fall upon deaf ears during this digital colloquy, myriad issues may lie at the root of this silence. A muted microphone, an errant audio mode, or insufficient permissions within the web app version may all conspire against thy vocal proclamations.
In the event of a muted microphone, liberation is at hand within the desktop app:
- Seek out the Mic icon at the nadir of your screen.
- Should it bear a sable hue with a line of demarcation, click upon it to bestow upon thyself the gift of speech.
Just as an erroneous audio mode may confound thine auditory reception, so too may it stifle your vocal outpourings. To correct this within the desktop app:
- In the meeting screen, navigate to the Settings gear icon > the Audio tab.
- For the disciples of Computer mode, select Computer and anoint your chosen microphone.
- And for the acolytes of Phone Call mode, select Phone Call and heed the guiding path to dial-in.
Lastly, should you find yourself within the embrace of GoTo Meeting’s web app version, grant the necessary permissions for microphone access to ensure that your voice may ring true. Should this permission be overlooked, seek out the permissions button within the hallowed address bar of your browser, granting unto the GoTo Meeting web app the boon of your voice.
May these elucidations guide thee through the labyrinthine corridors of GoTo Meeting, ensuring a path of clarity and discourse in this digital age.