With nearly 200 million daily users, Snapchat is one of the largest social networking sites in the world. It is among the most popular messaging and chat platforms in English-speaking countries. Countries with a large number of users also include France, Portugal, India, Sweden, Norway and others.
Of course, like any other major social platform, Snapchat suffers from security issues and account hacks from time to time. While a nuisance for the platform, these issues can be downright disastrous for individual users.
When someone logs into your Snapchat account, they can access your personal information, pretend to be you, send messages to your friends, and more. Also, if you use your Snapchat login for other websites, your other accounts may be at risk.
So how does Snapchat handle these situations? More importantly, does Snapchat email users when someone logs into their account?
Let’s take a look at what happens when someone hacks your Snapchat account and what you can do about it.
Can Someone Log In To Your Account?
In general, anyone who knows your login credentials can potentially log into most of your accounts. Snapchat is no exception, of course.
If someone has your login information like your email and password, they can log into your Snapchat account from any other device anywhere in the world.
When this happens, you will be signed out of your account as Snapchat only allows one device to hold each account at a time. If you’re using a mobile device, this is very similar to the app crashing and prompting you to sign in again when you open it. This could be a system bug, but a hacked Snapchat account is similar to this behavior.
Does Snapchat Email You When Someone Logs into Your Account?
If your account has been hacked, it’s important to do something about it as quickly as possible to reduce the potential damage. Of course, this is only possible if you have received a warning that your account has been compromised.
Fortunately, when Snapchat detects that you’ve signed in to a new device for your account, you’ll receive an email from Snapchat alerting you to your account activity.
You will get the full IP and device make and model where your account was accessed. Also, the email will contain the exact date and time of the login, as well as the approximate location by IP address.
The email will also include a link to the page on Snapchat’s official support site with instructions on how to change your password.
Finally, the email will contain a link to the support page where you can learn what to do if you suspect your account has been hacked.
How Do You Know If Your Account Has Been Hacked?
An email informing you that your account has been accessed from an IP and device that you do not know is a clear sign that your account has been hacked. If this happens, be sure to change your login information quickly so you can regain control of your account.
However, there are a few other ways to tell if your account has been compromised.
- Spam and strange messages are being sent from your account. If a friend says they’ve received a strange message from you, it’s likely that someone is playing with your account.
- You must always be logged in. After installing and signing in to the Snapchat app, the app should make your session stay permanent. If you launch the app and Snapchat asks you to sign in, your account may have been hacked.
- friends you don’t know. If you see friends you don’t know in your contact list, it’s possible that someone else added them while you’re signed in.
- Different email or phone number. If you find a different phone number or email address in your account settings, someone else may have changed them.
What Can You Do About It?
If you receive an email from Snapchat informing you that your account has been accessed from another IP, or you notice strange behavior on your account, you should act as quickly as possible. Fortunately, there are a few things you can do:
- Change password. Go to the Snapchat login page and “Forgot your password?” button. You can choose to change the password via text or email. If you choose the text path, you will receive a verification code. Enter the code and tap “Continue”. Change your password and save it. If you go the e-mail route, you will receive a link where you can change your password. After receiving the email, click the link (or paste it into the search bar of the web browser), type the new password and save.
- Change the email. Sign in to your account to change the email. Tap “Settings” (gear icon) and then tap “Email”. Tap the email address, type a new one, and then tap the “Continue” button. After that, type your password and tap on the “Continue” button once again. You will receive the address confirmation email with further instructions.
- 2-Factor Authentication. This step is for users who want to add an extra layer of security to their account. Open the camera screen in Snapchat and press the profile icon. Next, press the “Settings” button (gear). Next, tap the “Login Verification” button. You will be able to choose between an authentication app or text authentication. Snapchat will roll out Google Authenticator to both iPhone and Android users. iPhone users can also choose Duo.
Setting the Correct Security
There are a few things you need to remember to protect your account from hackers. From the experts; account security is very important and only takes a few minutes to update.
- Choose a strong password – We know you’ve heard this a lot because it’s true. Try using a sentence with symbols and numbers. Instead of your dog’s name and birthday, “IGotMyDogin2019!” Use something like easy to remember but safer than “Fluffy2019”
- Keep your information up to date – If your contact email is an email you no longer use, you will not receive alert emails. Replace your contact email with the email you check regularly
- Enable two-factor authentication – After enabling this feature, make sure to store your current phone number in the app. This feature is available in settings by tapping the cog in the top right corner of your profile page.
So what can you do to get a hacked Snapchat account back if someone changes your email address and login? We have a lot more information on this, but you will essentially have to contact Snapchat customer support. This is a laborious process that requires a lot of effort and time. It’s best to secure your account right now, rather than fighting a hacker for your account rights later.