Having problems using Instagram on your iPhone? Does it keep crashing immediately when you open the app or after using it for a minute? I’ve had this often, and I must say, it’s pretty frustrating. If you are facing a similar issue, check out six ways to prevent Instagram app from crashing on your iPhone.
Running an outdated or faulty Instagram app version, an outdated or incompatible operating system, oe Instagram server issues are some of the factors responsible for the social network’s app crashing on your iPhone. We have found a few methods below to get your Instagram back to normal.
1. Close Other Apps
If your iPhone keeps crashing after opening Instagram app, it may be because your device’s RAM is insufficient to keep all open apps running. This is unlikely if you are using the latest iPhone 11 series model.
However, one thing to do to fix this is to close other apps and check if the Instagram app is working properly without suddenly crashing. Close all apps (including Instagram) and then just launch Instagram.
If Instagram still crashes after closing other active and background apps, try the next troubleshooting method below.
2. Update Instagram App
You should make sure you are running the latest version of the Instagram app on your iPhone. Old and outdated versions of apps often have bugs and other issues that cause them to malfunction or crash during use. Launch the App Store on your device and check if your Instagram app is up to date. If you see an Update button on the app page, you have an old version and you should tap the Update button to update your Instagram app.
Note: If you are using an unverified version of iOS 13 Developer Beta, the Instagram app may also crash. In that case, you’ll have to live with it until the next beta release.
Move on to the next method to fix Instagram crashing issue.
3. Restart Your iPhone
A simple restart of your iPhone can help refresh your device and clear the glitches that cause the Instagram app to crash frequently. Turn off your iPhone by pressing and holding the power button and volume down button simultaneously for a second or two. Move the ‘Slide to power off’ toggle to the right to turn off your iPhone. After a minute (or less), press and hold the power button until an Apple logo appears on the screen to turn it back on.
Launch and use your Instagram app and check if it still crashes. If so, try the next troubleshooting method below.
4. Reinstall Instagram
Yes, deleting the app from your device can help you fix issues that cause the app to crash or stop suddenly while in use.
Note: Deleting/removing Instagram from your device also deletes the app’s data, temporary (cache) files and other data associated with the app. However, app data stored and backed up in your iCloud account is not deleted and can be restored. Alternatively, if you want to keep some data, you can also try the Offload Unused Apps feature with the Instagram app.
To do this, tap and hold the Instagram icon on your iPhone’s home page. In the drop-down menu, tap Delete App.
A warning will appear on the screen warning you that the application data will also be deleted. Tap Delete to continue.
Now go to the Instagram app page in the Apple App Store to reinstall the app on your device. If the app continues to crash after a reinstall, move down to the next troubleshooting method below.
5. Update iOS
It’s possible that Instagram crashes on your iPhone due to app and OS compatibility issues. Keeping your phone’s operating system up-to-date will help you get rid of bugs that can cause apps to malfunction.
Additionally, Instagram currently supports devices running iOS 11 and newer. In the unlikely event that your iPhone is running lower or older than iOS 11, you should either update your device’s OS to the latest version or purchase a new iPhone running compatible OS (to use other apps as well).
Follow the steps below to update your phone’s iOS.
Stage 1: Launch the Settings menu on your iPhone.
Step 2: Choose General.
Stage 3: Select Software Update.
You will be prompted to download and install any updates available for your device. Otherwise, a message will appear on the screen informing you that your device is up to date.
If your iPhone’s software is up to date or Instagram is still crashing after a software update, move down to the next troubleshooting method below.
6. Wait
If Instagram keeps crashing on your iPhone and you have tried all the above methods to fix it but nothing is working, you should check if the Instagram services are up and running – maybe from a friend or social media. If Instagram services are down, it will cause the app to crash or not open at all.
Instagram has a history of crashing or not working at all when it has server issues or makes some changes to its server. Whenever that happens, the best thing you can do is wait for Instagram (or its parent company, Facebook) to fix the problem on their own end.
Stay on the Gram
The only time Instagram (or any app) should leave your screen is when you turn it off yourself. If it crashes occasionally, any of the above troubleshooting methods will get your iPhone’s Instagram back to normal. The app should no longer crash or shut down suddenly while browsing your feed or watching a story video.
Next: Instagram highlights not showing up on your device? Do you see gray stories in your archive section? Check out the article linked below to see how to fix Instagram highlights not working issue.