All iPhones reported as lost will no longer be repaired by Apple Store teams, our colleagues at MacRumors reported. The media managed to hold their hand. an internal note for employees From California firm.
So far, Apple Stores and Apple-approved stores have repaired any terminal a consumer brings in without question. Employees do not systematically verify the origin of the iPhone.
Apple now refuses to repair reported lost iPhones
Employees will now be alerted if an iPhone left by a user is reported as missing. Internal MobileGenius or GSX systems will consult GSMA device database I’m looking for iPhone. If so, the employee will be notified in real time. Apple then asks him to decline the repair.
Developed by GSMA, the association representing more than 750 mobile operators and manufacturers, this registry All smartphones reported as lost, stolen or subject to a payment plan. The database lists the IMEI numbers of phones reported as missing. For those who don’t know, an IMEI number is a unique 15-digit identifier that allows you to remotely block or unlock a smartphone.
Phones marked as lost or stolen registered by telecommunications operatorsLike Orange, SFR, Bouygues Telecom or Free Mobile. GSMA asks all operators to cooperate in the development of this registry. “in the fight against digital crime and fraud”.
Also, all operators of the law prevent stolen smartphones from connecting to their network “Within four business days from the receipt of the official theft notification by the police or gendarmerie by the relevant operator”, L34-3 – Can we read the Postal and Electronic Communications Code article? For this, operators also rely on the IMEI code.
Source: MacRumors
