Apple.com visitors are greeted with error messages just hours before the iPhone 6 pre-order begins. The new iPhone 6s and iPhone 6s Plus are scheduled to go on sale in the United States at midnight Pacific time. However, those hoping to gather last-minute information about new iPhones are unlikely to do so.
Apple often puts its online store on standby just before major products go on sale. Visitors are usually greeted by a graphic or countdown timer. As of 9:25 PM PST, Apple.com is inaccessible and all visitors have to do is see the message below.
The screenshot above was taken on a Mac running Safari. We’ve confirmed the bug on several machines in Chrome, Firefox, and Safari. Access Denied errors usually mean that the Web page is active, but access is limited to certain audiences, such as users on a corporate network.
Read: How to Buy AT&T iPhone 6s or iPhone 6s Plus
While the bug and lack of pre-order information for the iPhone 6 is frustrating, Apple is certainly aware of the problem and hopefully everything will be fine by midnight. Apple.com usually fills up every year when new iPhones are available for pre-order.
The iPhone 6s and iPhone 6s Plus are Apple’s latest smartphones and look the same as the iPhone 6 and iPhone 6 Plus, except for the new Rose Gold finish. Newer phones have upgraded cameras, faster processors, and a new feature called 3D Touch that allows screens to detect how hard users tap, swipe and pinch.
The iPhone 6s and iPhone 6s Plus will be available for pre-order from AT&T, Sprint, T-Mobile, and Verizon starting at midnight Pacific time. Retailers like Target and Best Buy are alternative places to pre-order the iPhone 6s and iPhone 6s Plus.
This is the first iPhone 6s promotional video Apple has released. Expect to see more of Apple and its wireless and retail partners in the coming days. The iPhone 6s will start at $649 and the iPhone 6s Plus will start at $749 before any carrier subsidies that are becoming increasingly rare. For the first time, Apple will sell its new iPhones on a payment plan called the Apple iPhone Upgrade Plan. The new upgrade plans allow iPhone fans to trade in iPhone 6s for the iPhone 7 within a year.