Here’s what to do if you encounter Face ID problems on your iPhone X. Face ID is the new way to sign in by looking at your iPhone. This is a new method and there are some issues users are facing, including kids unlocking their parents’ iPhones.
We’ll show you how to fix Face ID issues on iPhone X without waiting for Apple to update to iOS 11 or ship the next generation iPhone with Face ID.
Face ID is the name of the scanner on the front of your iPhone that uses a camera and sensors to verify your identity and unlock the iPhone. In addition to signing in, you can use Face ID to make purchases, use Apple Pay, authenticate yourself with apps, and more.
How To Fix Face ID Not Working
Reinstall Face ID if you encounter too many problems.
When everything works great, you should be able to look at your iPhone X and it uses Face ID to unlock it. This doesn’t always work. If you’ve changed your appearance significantly recently, you may need to retrain Face ID.
The system learns over time, so if you grow a beard or your hair grows out, it will adapt over time, allowing your iPhone to be unlocked when you have a half beard. Face ID is also not confused with makeup or glasses.
If you run into problems, you have two options. First of all, you can continue to use Face ID for another week or two. As the system learns as you use it, you should see improvements over time by unlocking your iPhone X at various settings. If your iPhone is not unlocked with Face ID, enter your passcode and it will know it’s you.
Another option is to set up Face ID again. There is no option to do additional training in the settings, but you can start over. You may need to do this if you experience a big change overnight or have a lot of problems.
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Once this is enabled, you will need to retrain Face ID and you can make it work better than before.
How to Stop Face Kids from Unlocking Your iPhone with Face ID
There are lots of stories about kids unlocking their parents’ iPhones with Face ID.
In the most public, the training was done in bad lighting, and when the mother retrained the iPhone in good lighting, this problem was solved. Apple warns that twins, siblings and children under 13 may experience more false positives, the latter due to underdeveloped facial features.
If you find that your child is able to unlock your iPhone X, you should retrain your iPhone X in good light, and if you give your phone to your child often, you should unlock it first.
When you let them look at the iPhone X, it will try and fail to unlock with Face ID, but if you enter the passcode right away, this can cause system learning problems.
How To Fix Face ID Taking Too Long or Not Working With Sunglasses
If you use sunglasses frequently, you may need to turn off the Attention settings.
If you’re having trouble using Face ID because it takes too long to unlock, you may need to change the Face ID settings. By default, Face ID requires Attention, which makes sure you’re paying attention to the iPhone before unlocking it. This is what prevents Face ID from unlocking when someone holds the iPhone in front of your face.
Unfortunately, it doesn’t always work with sunglasses and may take too long for some users.
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This makes the iPhone X a little less secure, but may simplify your use.
How to Fix Face ID Not Working in App Store or Apple Pay
How to fix most Face ID issues on iPhone X
You can use Face ID for things in the App Store or Apple Pay, but you have to turn this feature on. Setup should enable it by default, but if it doesn’t then you need to follow these instructions.
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On this screen you can change what Face ID does, including using it to unlock passwords and make purchases.
How to Change Face ID App Settings
You can turn off Face ID app access if you want.
You can use Face ID to access some apps and turn it off if you don’t want an app to use your face for access.
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You can now turn off settings for apps you don’t want to use this for. Note that the app cannot use your Face scan for anything other than verifying who you are. This data remains on the iPhone and is not used by them in any other way.
How to Fix Face ID Issues While In Bed
One of the areas where we have the most Face ID problems is the bed. This isn’t an issue with it being too dark, but it seems to be related to the shape of our face when lying on our back or a pillow that covers part of the scan.
You can try training your second Face ID scan while lying down during setup. this may help, but you may have to wait for this to improve over time, as Face ID will do when you have successful scans.
The sensors only work when your face is in the same direction as the iPhone.
If you sleep on your side, Face ID may fail as part of your face may be covered by a pillow. Try raising your head slightly off the pillow and see if it works.
Another thing to keep in mind is that Face ID must be in the same orientation as your face. You cannot use iPhone X in landscape mode to unlock while sitting.
