If you are a Spotify user, you are also using it a lot on your laptop. In my case, I mostly use Spotify in the web player on my laptop instead of using the Spotify desktop app. But sometimes, the web player won’t play anything which can be really annoying. So, if the Spotify web player is not working for you, here is how to fix it.
How to Fix Spotify Web Player Not Working (2021)
There are many things that can cause the Spotify web player to not work on your computer. Problems with cache, cookies and sometimes weird extensions can cause this problem.
In this article, we will discuss all the reasons why this error might appear and the solutions that can help you fix it. As always, you can jump to any relevant section using the table of contents.
1. Open Spotify Web Player in Incognito Mode
The first thing you should check is if the problem is caused by the browser cache or an extension. To check this, you can try to open the Spotify web player in incognito mode or in a private window.
- If you’re using Google Chrome, simply click the three-dot menu and ‘New Incognito Window’.
- Click on the three dots menu in Microsoft Edge and click on ‘New InPrivate Window’
If the Spotify web player is running in this mode, the problem is in the cache or an extension. Here’s what you need to do.
Clear the cache in your browser. You can do this by going to your browser’s settings and searching for ‘cache’. In Microsoft Edge, this option is found by going to Settings -> Privacy, search and services -> Clear Browsing Data.
If that doesn’t fix the Spotify web player issue, here’s what to try next.
Disable the extensions in your browser one by one and see which one is causing the problem in the web player.
2. Install the Windows Media Feature Pack
If you are using a device with the ‘N’ version of Windows 10 installed, you need to install the Windows Media Feature Pack to start using the Spotify web player on your system.
simply go this link and download the feature pack. Install the package on your system, restart your browser and try using the Spotify web player. It should work now.
3. Fixed ‘Playing Protected Content Inactive’
If you see an error that says ‘playing protected content is not enabled’ when you try to use the Spotify web player, the fix is pretty simple.
- Go to your browser settings and search for protected content. Make sure this toggle is enabled to allow playback of protected content in your browser.
4. Clear DNS Cache
You can also try clearing the DNS cache on your computer to try and fix the Spotify web player not working error. The method of doing this varies by operating systems.
That said, we have handy step-by-step guides you can use on Clearing or Clearing DNS Cache in Windows 10, How to Reset and Clearing DNS Cache in macOS, and Clearing DNS Cache in Linux.
5. Switch Spotify Devices
A common reason for Spotify web player not working is if you accidentally played music on a different device.
In the web player, click the devices icon and make sure you’re playing the music in your web browser and not on another connected device.
If that doesn’t fix the problem for you, a half reset fix reportedly worked as well. Here’s what you need to do.
Open Spotify on your smartphone and tap the devices button. Here select ‘Web Player’ and then select your phone again. Now open the web player in your browser and click ‘This Web Browser’ in the devices section. Now see if you can play music on Spotify web.
6. Clear Cookies
If this did not solve your problem, you should try clearing the cookies in your browser. Note that this will log you out of your accounts in your browser so you will have to log back in, but this method almost always seems to fix the issues.
The method of clearing cookies is different in each browser. However, you can always go to your browser’s settings and search for ‘cookies’ to find the option.
In Microsoft Edge, this option is available by going to Settings -> Privacy, search and services -> Clear Browsing Data.
After clearing the cookies, you need to restart your browser and try using the Spotify web player again. It should be working now.
7. Use the Spotify Desktop App
If nothing seems to fix the Spotify Web Player not working error for you, it might be a good idea to download the official desktop app to your computer.
You can download the Spotify desktop app here.
Fix Spotify Web Player Not Working in Your Browser
These are all the tips and solutions to fix Spotify web player not working error in your browser. I hope these methods were able to fix the problem for you and you are now enjoying Spotify on the web. However, if these methods did not fix the issue for you, let us know in the comments below.
