June 1 and finally arrived. Bloctel, the new service that fights against cold calls, has stepped in. Therefore, you will be able to register your number on the site. But a few reminders before you know how to proceed.
Who can register with Bloctel?
The first thing you need to know is that you can enter your mobile phone numbers as well as your landline numbers. This is required in the early stages of the registration process. Indicate that you are a consumer.
Because there is a section devoted to companies. It contains all the new rules that must be followed in terms of cold calling. It is stated there that companies can only reach consumers from this list who have a contractual relationship with them.
It is prohibited for a professional to call a consumer registered on this list, directly or through a third party acting on his behalf, except in pre-existing contractual relationships.
On the other hand, if you have a professional line provided by your company, you cannot register with Bloctel unless you also use it as a personal line.
Your employer cannot list the numbers of its employees (mobile and landline). However, if you have a mixed line for both personal and professional use, your number may be registered. On the other hand, a professional objection cannot lead to a sanction.
know that he it is possible to register your relatives at the same time as your own line. But be careful, you need to comply with certain conditions. It’s out of the question to write down the whole family’s numbers at once. So Bloctel, if relevant “your spouse, partner, PACS and children” You can enter numbers. He adds:
For legally protected individuals, curator or instructor numbers can enter. However, you can enter their numbers with the express written permission of your superiors.
So you know, if your Simone Grandma or Tata Suzanne is sick of cold calls, you can’t just enter their number directly into your name when registering. On the other hand, you can help them save their number in their own name.
Finally, remember that in case of number change, the old number must be deleted from the Blocked lists and the new one added. Now that you know all this, sign up.
How to register with Bloctel?
You don’t need to be a genius to sign up for Bloctel. just go to the site https://conso.blocktel.fr. Then follow these steps:
- click “You are a consumer”
- Click on Register (If you want to have all the details about the service, you can click on it. “How the service works”)
- There you will see an explanatory diagram of the procedure (we will come back to this)
- click “Start your registration” at the end of the page
- A form appears there. Fill it.
- At the bottom, write down the number(s) (mobile and landline) you want to save in Bloctel.
After completing this form, You will receive a confirmation email within 48 hours following your registration. You will have to click the confirmation link within 10 days, otherwise you will have to start all over again.
A second email will then be sent to you. It will contain your registration number and all your identifiers to access your personal space. Numbers entered after 30 days will be retained.
Phone call: what are the exceptions?
You will not be removed from all listings of all companies after your registration has been approved by Bloctel and the 30-day period has passed for the protection to take effect. Because there are some exceptions to the blocking of cold calling.
Before everything, If there are pre-existing contractual relationships between a professional and an individualand if no termination has occurred, this professional can reach out to you.
Let’s take the operator example: If you are a customer, the operator may review you. On the other hand, if you have terminated your subscription, the operator cannot contact you to restart you. In general, the agreements Bloctel does not protect you are:
- Subscription service agreements: You can be contacted as long as you are a subscriber
- Open-ended service contracts: only termination terminates the contract. By the way you are not protected
- Fixed-term contracts in progress: protection will only take effect when the contract expires.
In these special cases, the consumer can still request not to be called. However, he should do this directly with the professional and he should inform him about this right.
The obligation of professionals to inform the consumer despite the contract under the Law No. 78-17 of January 6, 1978. has been done, contact the relevant professionals to defend this right.
These situations are not the only exception. There are two more. First, A professional can contact you if you ask him to. like this “free and open”. For example, you are meeting with a construction professional for an estimate for your home business. It has the right to call you back, but under certain conditions:
A callback takes place within a maximum period of 3 months or if the consumer requests a call back on a date expressly and exclusively at his own request. In both cases, the call must be related to the good or service provided. It should be noted that the burden of proof lies with the expert.
Finally, The last exception concerns research for the supply of newspapers and magazines.. There are also utilities, fundraising agencies and non-profit associations. Door-to-door sales are possible for all these cases.
- To discover : How to block a number or contact on Android
Now you know all about Bloctel and the new cold calling rules. Now that you know how to protect yourself from unwanted situations, you must remain silent for a long time.
