This simple guide explains how to reset or restart a frozen Moto G7. If your phone is acting funny, freezing, won’t turn on or is completely unresponsive, we’re here to help. Instead of calling customer support for help, follow our easy steps below.
The Moto G7 is a luxury phone without the fancy price tag. It has a premium design with curved edges. And while that’s nice, the back isn’t removable, so you won’t be able to remove the battery if your phone works. Instead, use the button press method we’ve detailed below to fix your issue.
How to Reboot/Reset Frozen Moto G7
Did you know that a quick reboot will fix almost any minor Moto G7 problem? A quick and easy trick that everyone should know. Here are the instructions. As a reminder, it’s on your phone.
Unlike most other phones on the market, Motorola only asks owners to press and hold the Power button for about 20 seconds instead of multiple buttons at the same time. Making this process extremely easy.
This works for Moto G7, G7 Play or G7 Power. If the phone is completely frozen, this will force it to reboot. If you can’t turn on your phone at all, plug it in for 15 minutes then press and hold the power for 15-20 seconds. This step fixes most minor bugs we are always asked about.
After holding down the power key for about 15 seconds, the Moto G will automatically vibrate, shut down and return to normal operation. If it’s really frozen, you may need to hold it down for the full 20 seconds, if not a little longer.
Once finished, the device will reboot and go through the normal boot process. Again, that’s any data, app, or music. All we do is force restart the phone.
Before you go, take a look at our roundup of the Best Moto G7 cases and maybe even pick up a screen protector.
