This guide explains how to reset a frozen Google Pixel 2 or Pixel 2 XL. If your new phone is unresponsive or acting funny, this is how you can fix the problem. There’s a lot to love about Google’s new Pixel, but it’s not perfect. Some will still encounter problems. Instead of taking it to a carrier store for help, follow our quick steps.
Like most devices released in 2017, the Pixel 2 is water resistant and completely sealed. This means that if you need to restart a frozen phone, the battery cannot be removed.
Most minor issues can be easily fixed with a simple reboot. However, this is not always an option. Sometimes a phone stops responding completely or freezes. If you are facing this issue, our instructions below will help you fix it in a matter of seconds.
How to Restart Frozen Pixel 2 or Pixel 2 XL
Many phones give owners a small notice of this action, but Google doesn’t. It means you’re in the dark and looking for answers if you run into trouble. However, a quick button combination will reset or restart the Pixel 2 and 2 XL in a matter of seconds.
This same button combination also takes screenshots. Don’t worry about it, just press two buttons and hold for 7-8 seconds, it will reboot. This works even when the phone is completely frozen or the screen is black. It is a hard reset and works in all cases.
Press and hold the buttons for long enough and you will see it turn off, you will feel the phone vibrate, then it will restart and return to full working order.