Apple offers iTunes refunds and App Store refunds if you have a problem with your purchased content and you have a valid reason to get your money back. This won’t happen instantly, but you can get a refund for apps, books, movies, and other purchases made from iTunes within the last 90 days.
You can’t use it to get a free trial or just watch a free movie. Apple is strict about iTunes returns, but if a movie doesn’t play, an app isn’t working, or you bought something by accident, this is how you can ask Apple for your money back.
Apple requires a reasonable reason to request an iTunes store or app refund, so you can’t watch a movie and then ask for a refund. We’ve had good success when iTunes movie rental doesn’t work or has other issues. If you’re constantly asking for refunds, don’t be surprised if you stop getting them.
How to Get a Refund on Your iPhone or iPad
Within minutes, you can send a refund request to Apple from your iPhone or iPad. This is an easy way to find the right link and in the long run it will be easier for you to remember how to do it.
How to get refunds for iTunes and App Store purchases?
- or the email you use with the email linked to your iPhone account.
- Search for ““, which will likely contain many results.
- Tap the emails with the items you want refunded.
- If there are too many options, try searching for the app name or movie name in your email.
- In the email, the link.
- Sign in and submit a report on the web.
From there, you follow the same instructions as you reported from the web. It’s the same on iPhone, iPad, Mac or PC.
How to Get Online iTunes or App Refund

Find out what you need a refund for from the iTunes or App Store.
You can request iTunes refund from Apple using the web without opening iTunes. You just need to know your Apple ID and password, that’s all.
- hungry https://reportaproblem.apple.com/ in your browser.
- with your Apple ID and password.
- This is about your refund.
- and Select .
- for your iTunes refund.
- your problem.
- to Apple.
How to Get a Refund on iTunes

Use this method to get a refund from iTunes on a Mac or PC.
You can open iTunes on your Mac or PC and easily get refunds for music, movies, in-app purchases and apps.
- .
- and then .
- in the section.
- Find the purchase for which you want a refund and locate the .
- .
- This will redirect you to the Apple website where you can.
Apple doesn’t cover all refund requests, but is very understanding with issues with downloads and rentals that prevent you from watching or listening to what you paid for. We asked for three or four refunds received in the last few years where rentals have failed without a problem. An iTunes or App refund takes a few days to process and appear on your credit or debit card.
Updated in May 2018 with new information, including Apple’s 90-day limit and the latest guidelines.