if your iPhone 11, iPhone 11 Proor iPhone 11 Pro Max If it is freezing, you should be able to fix the problem with a simple hard reset or force restart.
Apple’s old flagships are fine in 2021, but they’re not without problems. iPhone 11, iPhone 11 Pro and iPhone 11 Pro Max users continue to encounter frustrating problems such as freezes and crashes. These are common problems with all iPhone models and are easy to fix in most cases.
If your iPhone 11 suddenly crashes and you can’t shut it down normally, you may need to hard reset your device. This process only takes a few seconds and should return your device to its normal state. Remember, this action does not delete your data, it just restarts the phone.
If your iPhone 11, iPhone 11 Pro, or iPhone 11 Pro Max is constantly freezing, you should try updating your apps through the App Store or explore other possible solutions. If you’re experiencing frequent crashes, you’ll want to check out our guide to fixing common iPhone 11 problems.
If you upgraded to iPhone 11 from an older model than iPhone X, you may not know how to force restart your device because it requires a different button combination.
Here is what you need to do to fix your frozen iPhone 11, iPhone 11 Pro or iPhone 11 Pro Max.
Hard Reset iPhone 11
If you remember, instead of the old process that required you to hold down two buttons to force restart the iPhone, you now have to quickly press two buttons and then hold down a third button to force the phone to reboot.
This process can be a little tricky to master and remember, but once you’ve done it a few times, you’re good to go.
If your iPhone 11, iPhone 11 Pro, or iPhone 11 Pro Max isn’t responding to taps and swipes, here’s how to force restart your device:
- press on
- press on
- until the Apple logo appears on the screen.
You have to press the volume up and down buttons quickly, but not at the same time.
The side button is what Apple calls the power button on newer iPhone models. After pressing and holding the side button for a few seconds, your phone should reboot itself.
If a force restart doesn’t help alleviate the issues, Apple recommends plugging the phone into a charger to charge for up to an hour. We also recommend resetting all your phone’s settings in the Settings app.
If you’re still seeing a black screen after doing this step or are having issues with the touchscreen, you’ll want to contact us. Apple’s customer support.
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