How To Fix Windows 10 User Profile Cannot Be Loaded Error

Logging into a computer is as easy as typing a password (if available) and tapping the login button. If your computer refuses to load your profile and has a blue screen with the error message ‘Unable to load user profile’, there is a problem with some file or service running your computer’s user profile. To fix this error, follow one of the two solutions in this article.

This error usually occurs after a Windows 10 update or when you create a new user profile. Some users also reported this error after completing a system restore. Whatever the case, we’ve listed two ways to fix it below. If you are currently encountering this annoying error on your Windows 10 computer, you can fix it using any of the methods below.

Method 1: Modify the NTUSER.dat file

One of the most cited reasons Failed to load user profile The error in Windows 10 is a corrupt or damaged NTUSER.dat file. Windows will save your profile settings, preferences, configurations, etc. stores it in this file. When you make some changes to your computer (say you changed your default browser, background image, screen resolution, etc.), all the changes are saved in the NTUSER.dat file.

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The file may be damaged or corrupted during the operating system upgrade process. With a corrupted NTUSER.DAT, you may encounter some difficulties logging into your profile. Because, Failed to load user profile error. To fix this, you can replace the NTUSER.dat file in your computer’s Default profile with an intact NTUSER.dat file. Here’s how to do it.

Stage 1: Sign in to another profile on your computer.

Step 2: Launch File Explorer and open the Local Disk (C:) folder.

User Profile Service failed to log in

Stage 3: Double-click Users to open the folder.

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Step 4: The default profile folder is always hidden on a Windows PC by default. Tap the Hidden items box to check it out.

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This will make the Default profile folder (and other hidden files) visible in File Explorer.

Step 5: Tap Default twice.

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Step 6: Locate and rename the NTUSER.DAT file. Alternatively, you can move it to another folder on your computer or to an external storage device (for example, a USB Flash).

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Now go back to the Users folder (C:\Users) and copy the NTUSER.DAT file of your Guest Profile (or any other running profile) to the Default user folder.

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Step 7: Double-tap the Guest Profile folder (or whatever your computer’s Guest folder is called).

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Step 8: Copy the NTUSER.DAT file from the Guest Profile folder and paste it into the Default profile folder.

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Now try logging in again to the profile that displays the following. Failed to load user profile error and you should be able to log in successfully.

Note: If you don’t have a guest profile, you can start your computer in Safe Mode and replace the corrupted NTUSER.DAT file in the default profile folder.

Method 2: Fix Startup Type of User Profile Service

On Windows devices, the User Profile Service is responsible for installing (and removing) user profiles. If there are any problems with the configuration of this service or if it is stopped/disabled, you may encounter difficulties logging into your profile on your computer.

If method #1 above doesn’t work, changing the startup type of your User Profile Service and having it set to Automatic should help. To do this, you need to access the Windows Services Manager. However, since you cannot log on to your computer, you must start your computer in Safe Mode to access the Windows Service Manager.

To do this, follow the step below.

Stage 1: On the sign-in page, hold down the Shift button and tap Restart.

This will launch the Windows 10 Boot Options Menu where you can start your computer in Safe Mode.

Step 2: Tap Troubleshoot.

Fix Cannot Load User Profile Error Windows 10

Stage 3: Tap on Advanced options.

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Step 4: Click on Startup Settings.

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Step 5: Tap Restart.

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Step 6: Tap F4 or the number 4 on your keyboard to start your computer in Safe Mode.

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Step 7: Tap the Windows key + R shortcut to launch the Run command.

Step 8: Type or paste services.msc in the box and tap OK.

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Step 9: Find ‘User Profile Service’ and double click on it to reveal its properties.

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Step 10: Make sure it is set to Automatic under the Startup Type section. Tap OK.

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Now restart your computer to see if you can log in successfully.

Keep Your PC Running Flawless

Imagine being unable to use your computer. It’s annoying, isn’t it? If this user profile error is preventing you from logging into your Windows computer’s default profile, follow the steps below any of the solutions mentioned above to get your computer running smoothly again.

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Next: Don’t know the difference between Standard user and Administrator accounts on a Windows computer? Read the article below to learn how they differ and why you should use the Standard user account as your daily, primary account.

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