Out of many Windows 10-related issues, I’ve personally been the recipient of the following error: We Can’t Sign In to Your Account. It is an annoying problem that keeps you away from your account, folders and valuable files. And the sad part is that this has been happening for years, but Microsoft has not been able to fix this widely reported issue. Fortunately, there are several ways to get your account back without losing any files. So, in this article, I will show you how to fix the ‘We Can’t Login to Your Account’ Error in Windows 10. The process is quite simple and I have explained the steps in detail so that you can fix this problem easily. by himself. Having said all that, let’s move on to the guide now.
Fix ‘We Can’t Sign In To Your Account’ Error in Windows 10
Here, we have mentioned three different methods to help you fix the sign in problem in Windows 10. But before that, let me clarify, all your files, folders and drives are completely safe and nothing to worry about. Windows suffers from this issue when the user profile gets corrupted due to Registry modification and problems with damaged system files. Now that we have cleared that doubt, let’s start with the first method, the Registry hack.
1. Are You Signed In With a Temporary Profile? Try Registry Hack
Windows has logged you into a temporary profile because you couldn’t log into your account. You can make a few changes using this profile. To restore the original profile
Note: Even if you are not logged into a temporary profile, you can still access the Registry via Safe Mode. In the next section (Steps #1 – #3) I explained the steps to boot in safe mode, so go through that and then continue with the instructions below.
1. Press the “Windows” and “R” keys simultaneously. Open Run window. Here, enter regedit Enter it in the text field and press enter.
2. Next, copy the following path and paste it in the address bar Registry Editor. After that hit enter and you will be redirected to ProfileList folder. Under this folder you will find entries with the initials “S-1-5”. All these “S-1-5” folders are assigned for each user account profile on your PC.
Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList
3. Now we have to find the original corrupted user profile. Review each “S-1-5” folder and Search for broken username in ProfileImagePath.
4. When you find the correct “S-1-5” folder, Double click on “State” and change the value data to 0.
5. Find “RefCount” under the same folder and change the value data to: 0. If “RefCount” is not available then right click on main window and click on New -> DWORD (32 bit) and name manually RefCount. After that enter 0 in value data.
6. Now, Close the Registry and restart your computer. This time the ‘We Can’t Log In To Your Account’ error should be gone. Login to your account normally and you will be able to access all your files.
2. Recover Your Account in Safe Mode on Windows 10
1. If you are logged in to the temporary profile, open the Power option from the Start menu. Now Hold down the “Shift” button and click “Restart”. Release the “Shift” key only when you see “Please Wait” on your screen.
Note: If you are not logged in to a temporary profile, click the Power menu on the login screen (located in the lower right corner) and continue with the same instruction outlined above.
2. Your Windows 10 PC will open in the Advanced Options screen. Here, click on Troubleshoot and then open Advanced Options. Once you are there Click on “Startup Settings” then continue with “Restart”.
3. In the start window, press 4 on your keyboard finally to enter Safe Mode in Windows 10.
4. In Safe Mode, enter your password on the login screen as usual and see if you can sign in to your account. If so, restart the computer and log into your account in normal mode. This time you have to go through the login screen.
5. In case it doesn’t work, go back to Safe mode by following steps 1 to 3 and Temporarily disable all antivirus programs installed on your system. Just search for Windows Security and open it. Open “Virus and threat protection settings” and disable all toggles including “Tamper” protection. If you are using a third-party antivirus, turn it on and disable any threat protection.
6. Next, press the Windows and R keys simultaneously to open the Run window. Medicine services.mscin the text area and press enter.
7. In the Services window, Search for “Windows Defender Advanced Threat Protection” and “Microsoft Defender Antivirus”. Right click on each and open “Properties”. Now, change the Startup type to “Disabled”. After doing all this, now restart your computer normally and check if you can sign in to your account in Windows 10.
8. If the above steps didn’t work, reboot again in Safe mode and uninstall unknown apps. You can do this by simultaneously pressing the “Windows” and “X” keys and then opening “Applications and Features”.
9. Next, sort apps by date and uninstall recent apps. After that, browse through the application list and uninstall programs you don’t know. After that, restart the computer normally and check if the ‘We Can’t Log In To Your Account’ Error is still there.
3. Create a New User Account
If none of the above methods worked, create a new account and move all your files from the old account to the new profile. This way all your files, folders and drives will be accessible. Here’s how you can do that.
1. From the temporary profile you are logged into, open Windows Settings from the Start menu and Go to Accounts -> Family & other users. Here, click “Add someone else to this PC” under the “Other users” section.
2. After that, Click on “I don’t have this person’s login information” and then continue with “Add a user without a Microsoft account”. Now, enter the username and password (optional) and click “Next”. For example, I have set “Arjun Sha” as my new username to which I will move all my old files.
3. After doing that, click on the newly created user account under the “Other users” section. Now, Click “Change account type” and change it to “Administrator”. Finally, click “OK” and restart your computer.
4. Now, log in to the new account and go through the initial setup. open after that C:\Users and open the old user account. Here you will find all your documents, downloads and desktop files. Copy all folders -> Go back -> Open your new profile folder and paste everything. This much.
5. Now all your files and drives can be accessed as before but with a new user account. You can also choose to remove the old profile from Account Settings (Step #1). Moreover, if you were using Microsoft account before You can then sign back into your online account by going to Windows Settings -> Accounts -> Your Information. Here, click on the “Sign in with Microsoft Account” option and you are done.
Fix ‘We Can’t Sign In To Your Account’ Error in Windows 10
This was our 3-point guide on how to fix the ‘We Can’t Sign In To Your Account’ Error in Windows 10. While two of the methods aim to fix the problem, the third and last one is basically a workaround. If you don’t want to restore your files, reset your Windows machine or reinstall Windows 10 from scratch, creating a new user account is a better way. Anyway, that’s it for us. If you are still encountering some issues, comment below and let us know. We will try to help you.
