Working from home is the norm these days. Companies and organizations around the world are switching to collaboration tools like Skype, Zoom, Google Meet, and WebEx to get things done and create digital meetings and conferences. During a call, you may have encountered noise from your side or not working as expected. The problem is found in the Skype Windows 10 app.
The problem can be caused by many factors such as sound drivers, Windows sound, application settings or a recent bug update. In this post, we will talk about all possible solutions to fix Skype audio not working on Windows 10. So let’s start. Take it step-by-step and get ready to work on Skype again.
Check Sound Settings from Skype App
Microsoft has added a nifty option to the app to control Skype’s audio and video. From the Skype app, you can tap the three-dot button at the top to open the settings menu.
Go to the audio and video section in the settings menu and turn on the Automatically adjust microphone settings option. Keep the loudspeakers at a high bar. You can also test the sound using the mentioned option. Skype also lets you make a free test call.
If you’re still having problems with the test sound, let’s move on to the options below to fix them.
Restart the Windows Audio Service
Microsoft allows you to restart the Windows audio service. If there is a glitch in the Windows audio service, there is a chance that Skype voice calls are affected by the Windows issue. The good news is there is an easy fix for this. Follow the steps below to restart the Windows audio service.
Stage 1: Right-click the Windows button in the bottom bar.
Step 2: Select Run and it will open the Run dialog.
Stage 3: In the run command box type services.msc and click the OK button
Step 4: It will open the Services menu. Now, look for the Windows Audio option in it.
Step 5: Right click on it and select the Start option (if the service is not running) or tap the Restart or Resume button (if it is already running).
Step 6: After the process is complete, restart the computer and check if Skype audio is working.
Let Skype Control Volume
Windows allows third-party applications to control the system’s default volume/volume. It is on by default. However, if somehow the option is off, it’s time to check it and make sure it’s on. Follow the steps below.
Stage 1: Right-click the speaker icon in the desktop bar.
Step 2: Click on Sounds and go to Recording from the menu below.
Stage 3: Double-click the Default Microphone Array.
Step 4: It will open the Microphone Array properties. Now, go to the Advanced menu.
Step 5: In private mode, turning on allows apps to take exclusive control of this device.
Step 6: Select Apply, press ok. Now check if Skype audio starts working.
Reinstall Sound Drivers
Skype Audio problems can be caused by outdated or corrupt sound drivers in Windows 10. You can uninstall and reinstall them to fix the problem.
Right click the Windows button and open device manager. Here you will see all the necessary drivers for Windows 10 PC. Go to Sound, Video and game controllers and right click.
Uninstall the drivers and restart the computer, the system will reinstall the drivers. You can now open Skype to control the sound.
Change Default Audio Device
Stage 1: From the desktop bar, right click on the speakers icon and go to sound.
Step 2: Go to the play option from the menu.
Stage 3: Here you will find the list of third-party speaker accessories currently connected to your Windows PC.
Step 4: Double click on the relevant option and set it as default.
Check Internet Connection Strength
If you have a slow internet connection in your home, you may experience annoying noises in Skype calls. Skype lowers the audio experience when it detects slow internet connection to keep calls going.
You may want to check internet speed using services like Fast.com or Speedtest. For a better experience, you might consider switching to a wired connection.
Close Browser Tabs and Other Apps
In some cases, the opened tabs or third-party app might be using the Audio functions on the device. In such cases, Skype audio will not work for you. You should consider closing irrelevant tabs in the browser and closing apps on the Windows 10 device.
Time to Make Some Skype Calls
Follow the above steps and you can easily fix Skype sound problem on Windows 10. Which option fixed the Skype audio problem for you? Mute the sound in the comments section below.
Next: Skype is a pleasure to use with keyboard shortcuts. Read the post below to find the best Skype keyboard shortcuts on Windows and Mac.
