In this guide, we will help you fix some common OnePlus 7 Pro fingerprint scanner problems. While OnePlus’ new phone has a lot to like, it’s not perfect, and we’ve been seeing a few reports that the fingerprint scanner isn’t very fast, getting errors and false readings, or that it can sometimes explode in your pocket. Here’s how to fix all of that.
The OnePlus 7 Pro has a unique under-display fingerprint sensor that takes a photo of your print from the screen and allows for a bezel-less display. And while it’s clean, you might run into a few issues. These quick and simple tricks will help you make the OnePlus 7 Pro fingerprint scanner more accurate, faster and always working.
How to Fix OnePlus 7 Pro Fingerprint Scanner Issues
OnePlus claims that every time you unlock the phone, it learns more about your fingerprint, or registers areas it considers “new,” meaning it should improve over time. This means you will want to save a print once and never delete it so the system can continue learning. However, if you’re dealing with issues a few months after owning the phone, it’s worth starting over.
Plus, the OnePlus 7 Pro fingerprint scanner illuminates your finger and takes a photo. If you’re getting errors at night or in the dark, it’s because it can’t see. To combat this, do the “learning” process in a room with average light so it learns in less than ideal situations. This way it works great at night or outside.
How to Improve OnePlus 7 Pro Fingerprint Recognition
Next, completely enroll your Home finger three times and then you will check the system in settings which of these three fingerprint registrations is the best. The software actually TELLS you which one is the best. Here’s how:
Basically, the scan with the most accurate and secure results is the finger the software will point to during this testing phase. Delete the other two and you’re done.
Additionally, we recommend that owners go back and repeat this process for their left or secondary thumb. Scan three times completely, then keep only the best scan and delete the other two again. This essentially gives you multiple fingerprint scans to read into your phone, and you’ll only keep the best if it makes sense.
You can also go to settings and search for “pocket” and turn on pocket detection, this way the scanner won’t accidentally close and try to read your pants pocket. This will also save battery life. That’s all you need to know folks. Before you go, grab a case for the OnePlus 7 Pro and a screen protector to keep the fingerprint scanner nice and scratch-free.