How to Fix Nexus 6P Fingerprint Scanner Issues 1

How to Fix Nexus 6P Fingerprint Scanner Issues

Google’s new Nexus 6P and Nexus 5x have some of the best fingerprint scanners on the market. It’s easy to use, fast and accurate, but some users are having trouble. Whether it’s unlocking the phone, using Android Pay or other things, it’s not always perfect. Here, we go over a few helpful suggestions for fixing Nexus 6P fingerprint scanner issues.

In October, the Nexus 6P launched with an all-new fingerprint scanner similar to Apple’s TouchID, only on the back. Instantly many reviews talked about how great it is, it learns fingers faster than the Galaxy S6 or Note 5 and more.

From time to time, we receive questions from users who have problems and we see them. in the forums or Google+ comments too. Most have to do with not recognizing a finger and not unlocking user devices, and most end up typing the backup password, pattern or pin. If you’re having trouble, here are a few helpful tips, suggestions, and tricks to improve the experience.

The fingerprint scanner on Google’s two new Nexus devices is surprising and fast. They are where the index finger naturally rests, which allows the phone to be unlocked naturally and quickly. It is extremely easy to use, set up and enjoy. It’s fine on my own Nexus 6P and it works almost every time even months later, but that’s not the case for everyone.

We have detailed how to use and set up the fingerprint scanner in our guide linked above, so read on for some tips to fix potential problems users face.

All it takes is pressing and holding for less than half a second and it will unlock the phone or do whatever the owners are trying to do with their fingerprint. However, we see complaints that it doesn’t work 40-50% of the time, sometimes more, and users are frustrated. We don’t have this issue so it could be a case, saved scan or something else.

If you’re having trouble with the Nexus 6P or even the Nexus 5X fingerprint scanner, try these few things to improve the overall experience.

Nexus 6P Fingerprint Scanner Tips and Tricks

If your Nexus 6P fails to recognize a saved fingerprint, it could be due to several different things. Below we’ll go over all of that, the right way to set up and place your fingerprint, and a few other steps to avoid problems.

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First, make sure the scanner surface is clean as you may not get an accurate reading if you’ve already added a fingerprint or two. Dirt, pocket lint, fingerprint oil buildup and more can cause it to malfunction and not get a 100% accurate reading.

However, the biggest thing is how you set up your fingerprint. The setup is pretty self-explanatory, but also requires fewer touches than Samsung devices, so you should get 6-8 of them right. If you didn’t do it perfectly, you may want to delete them and redo each saved fingerprint. We fast-forward to enter fingerprints in the video below, and it’s a good example of different angles, edges, areas, the flat tip, or the tip of your finger.

Those who have the problem that it is not correct and cannot read their finger should delete it and try again. Go to Settings > security > Nexus edition > Confirm Pin then add more or tap on it and rename existing saved scans or tap “Delete”. Now add it again and slow down, do it right and make sure the scanner and fingers are clean.

Some forum members claim doubling the same finger on the system for a better chance of success, but this only confuses the system further, so we recommend only having one entry per finger. Google claimed that its system “learns the stamp” over time and gets better, so we recommend deleting it only if you’re really having a lot of trouble.

So what could be causing the problems? A situation. If you have recently added a new case to the Nexus 6P, the angle may be slightly different, causing problems with the scanner. I don’t experience this in the official case, but after adding the case I rescanned and saved my print. So some should try this too. Here are the instructions once again, just in case.

  1. >
  2. Tap on
  3. Press continue, set up a backup
  4. To enroll a fingerprint, follow the steps
  5. Add more fingers or add a finger from your other hand after you finish
  6. Nexus Imprint learns as you use it and gets more accurate over time

Nexus5X edition

We recommend users adjust both index fingers because that makes the most sense, then add more if you want. If you’re still using a case, keep the case open and make sure your fingers and surface are clean.

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Most users are enjoying the browser without any issues, but those who have problems should try deleting them and start using all the information provided above again. If things still aren’t working out, we suggest you buy a different case or do a factory data reset (which will wipe everything) and start all over. This is the last resort.

How does Nexus Imprint work on your Nexus 5X or 6P? Let us know in the comment section below.