It was a long time ago when you had to stop in front of SNCF toll booths to buy your train ticket. Now everything is online and everything is easier thanks to the internet. YES robot, chatbot that allows you to learn train times easily. This week, SNCF announced that it is now possible to book train tickets from Facebook Messenger. It is also possible to do it with the app. Whats up.
How to book your SNCF train ticket on Facebook Messenger or WhatsApp?
According to the company, more than 50,000 people were already accustomed to interacting with SNCF via the speech robot OUIbot. For buy train ticket, same. Start chatting with the chatbot available on the SNCF website and also on Facebook OUI.sncf page. As soon as the chat starts, “You are encountering the message. Tell me where and when you want to go and I’ll take care of the rest! ».
You can still have fun talking to the robot about anything and everything, as we often do with personal assistants on our smartphones. But what interests us here is booking a train ticket. So let’s get straight to the point! As you can see from the screenshot below, simply send a message like “. Book a ticket to Grenoble “. Then continue the conversation to the end.
Tell us which city, when you want to leave and what type of card you have and the robot offers you departure times. Choose a trip and connect to your SNCF Account from the Messenger app to pay and confirm the purchase of the ticket.
The OUIbot robot is also integrated into SNCF’s WhatsApp Business account. If you prefer to go via WhatsApp instead of Facebook, the process is exactly the same. Just start the chat with the chatbot as follows. this link (If you are connected to Whatsapp Web) or type the number displayed on the screen from your smartphone. it’s that simple…
