When a user tries to do this, you may remember last year’s fiasco with Comcast. cancel your service, but instead made a trip to hell. This is pretty common among cable providers and internet service providers, but there is a trick you can use to cancel cable with ease.
If you want to cancel your cable subscription because you changed providers or simply cut some wires, calling customer support and telling them you want to cancel isn’t as easy as you might expect. When you call to cancel your service, you will usually be transferred to the company’s custody department, where the representative will ask you questions about why you’re canceling your service and will try to keep you safe, possibly by offering discounts. .
However, if you want to avoid all the fuss completely and have your service canceled without any questions asked, here’s how to do it.
The biggest reason cable companies bother you and beg you to stay with them is often because you tell them you’re switching to a competing cable company. Customer service representatives will try to get you to stay by offering discounts or persuading you to stay on board.
However, if you’re determined to cancel your current cable subscription, telling them you’ve switched to a competitor is an open invitation for them to convince you to stay, and they won’t take “no.” An answer.
The good news is you don’t need to tell them the real reason why you want to cancel your cable. Instead, the trick is to give them a reason they can’t question.
Reasons like “I’m moving out of the country” or moving to an area that Comcast doesn’t support are great reasons to explain why you’re canceling your cable service. From there, you shouldn’t bother any further. Personally, I always say I’m moving out of the country because if you tell them you’re moving to an area not supported by Comcast, you may be making a longer-than-expected phone call if you’re not sure where you’re moving and what areas Comcast doesn’t serve.
Essentially, though, it’s a reason that makes the cancellation something beyond your control, and there’s nothing the agent can do to convince you not to cancel. I did this several times and immediately the customer support representative would start the cancellation process without further questions.
Of course, your mileage may vary, but providing such a reason doesn’t give the agent much to work with and is forced to cancel your service with no questions asked.
Getting rid of the cable can save you a lot of money in the long run. With cable subscriptions still alive and well, more and more households are switching to cutting the cord and relying on streaming services. Cable certainly isn’t cheap (though some cable providers do it) cheaper with basic packages) and there will always be advantages no matter what, but users consider how advantageous it is and whether it is worth it in the long run.
With the wealth of movie and TV show streaming services available, watching your favorite shows whenever you want is getting cheaper. Gone are the days of needing a cable subscription to watch a TV show or movie that wasn’t airing on local channels.
