9 Best Ways to Fix Microsoft Store Not Opening on Windows 10 1

9 Best Ways to Fix Microsoft Store Not Opening on Windows 10

Microsoft plans to renew its Store from scratch on Windows in the future. Meanwhile, several users are experiencing Microsoft Store crashing, freezing during a large download, and sometimes not opening at all.

Microsoft Store is the place to go for Windows 10 users to get some apps officially. Like Mac App Store and Google Play Store, Microsoft Store provides a safe and stress-free environment to download/update apps or games on Windows 10.

If the Microsoft Store won’t open on your Windows 10 computer, it’s time to troubleshoot.

1. Check Internet Connection

Microsoft Store requires a constant high-speed internet connection to function properly. Open the Settings app (Windows + I) on your Windows 10 machine and go to the Network & Internet menu.

Make sure your device is properly connected to the Internet.

connected to the internet

Pro Tip: Most Wi-Fi routers these days support both the 2.4 GHz and 5.0 GHz bands. For the best performance, you should choose the 5.0GHz band.

2. Make Sure You’re Signed In to a Microsoft Account

Open the Settings app on your Windows 10 machine and go to Accounts. If you don’t see your Microsoft account in the Your information menu, sign in using your Microsoft account credentials.

3. Use the Windows Store Apps Troubleshooter

Microsoft’s built-in troubleshooter can help you fix the store not opening issue. Follow the steps below.

Stage 1: Open the Settings app on your Windows device.

Step 2: Go to Update & Security.

Stage 3: Select Troubleshoot.

Step 4: Select Additional troubleshooters from the menu below.

Additional troubleshooter

Step 5: Scroll down and click on Windows Store Apps.

Run the troubleshooter and let the program detect the problems. It shouldn’t take more than a few minutes to run the troubleshooter completely.

Run the troubleshooter

If the troubleshooter detects problems, it tries to fix them. Alternatively, he can guide you on how to do this yourself. You can also click Next to see multiple solutions.

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The troubleshooter may not fix the issues or find any issues in the first place, but it’s still worth a try.

4. Check the Computer Clock

Microsoft recommends checking your time and location settings to fix Microsoft Store not opening issue. Microsoft Store may not open if your computer’s date and time are incorrect. This is because the Store checks to see if the time it’s watching is in sync with your computer’s clock.

Follow the steps below to make the necessary changes.

Stage 1: Press Windows + I keys and open the Settings menu.

Step 2: Go to the Time & Language menu and make sure it displays the correct time and date.

Set time automatically

If there are any inconsistencies, turn off Set time automatically and enable it again.

5. Repair Microsoft Store

Microsoft offers a dedicated Repair tool to fix common problems like the app won’t open or respond.

Stage 1: Use the Windows + I keys and open the Settings menu.

Step 2: Go to Apps > Apps & Features > and select Microsoft from the long apps menu.

Advanced options in the Microsoft store

Stage 3: Select Advanced options.

Step 4: Scroll down and click Repair from the menu below.

Repair Microsoft store

The trick is, it should fix the problem for you without affecting the app data.

6. Reset Microsoft Store

If the Microsoft Store is still not opening for you, consider using the extreme Reset option from the Settings menu. We said extreme as it will delete all app data on the device.

Stage 1: Use the Windows + I keys and open the Settings menu.

Step 2: Go to Apps > Apps & Features > and select Microsoft from the long apps menu.

Advanced options in the Microsoft store

Stage 3: Select Advanced options.

Step 4: Scroll down and click Reset from the menu below.

Reset Microsoft store

7. Clear Microsoft Store Cache

Clearing the cache can help you fix Microsoft Store not opening issue on Windows 10 machine.

Press Windows + R keys and open the Run menu. Medicine wsreset.exe and click OK. An empty Command Prompt window will open, but make sure it clears the cache.

Run menu

After ten seconds, the system will close the window and open the store automatically.

8. Check Your Proxy Settings

Using unstable network settings can cause problems with Microsoft Store. Check your device’s Proxy settings in Windows Settings > Network and Internet > Proxy and disable the Use proxy server option.

Disable proxy server

9. Update Windows Operating System

The Microsoft Store not opening issue may be related to the latest buggy build released by the software giant. Fortunately, Microsoft resolves such critical errors quickly.

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update windows

Open the Settings app on your Windows machine, go to Update & Security > Windows Update and install the latest available update on the device.

Get Started with Microsoft Store

Relying on the official Microsoft Store to download and update apps keeps your PC safe. If it doesn’t open for you, follow the troubleshooting steps above and fix the problem.

Next: Is Microsoft Store completely missing in Windows 10 for you? Read the post below to fix the problem.

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