This guide will show you how to fix common Google Home problems so you can get back to enjoying your smart speaker and Google Assistant. We’ll help you fix Google Home connectivity issues, location issues, unresponsiveness, and more.
After adding a few users and doing some general setup, these are handheld devices. You shouldn’t have to deal with it at all. Google Home can do some really cool things, but they’re not perfect. No matter what issue you’re dealing with, there are several ways to fix them.
Google Home Connection Issues
Problems with Google Home connecting to WiFi or Bluetooth can cause a lot of minor problems. From slow responses, not playing music, buffering and general query errors. Our homes are full of smart devices and they can cause interference.
If you’re having trouble with your Google Home connection, there are a few different steps to take. For one, a quick power cycle solves most problems. Unplug your home for 10 seconds, then plug it back in. You can even reboot from the Google Home app. Open the app and go to.
Then try moving your Home speaker to a better location closer to your WiFi router. If it’s too far away, you’ll run into disconnections and other issues. Another easy fix is to restart your router or repair the connection between the two. Unplug your router for 10 seconds and turn it back on. Or unlink the device running in the Home app and then redo the setup process.
If available, try connecting to a 5 GHz network instead of 2.4 GHz. This channel will have less interference.
Google Home Location Issues
Another problem we often hear is that Google Home has incorrect location information. When this happens, you get inaccurate information whenever you ask about weather, directions, traffic updates, or anything else that uses your location. Here’s how to quickly fix your location data.
After successfully updating your location, everything should work as expected.
Google Home Not Responding
There may be several reasons why your smart speaker is not responding to you. Usually this comes from the microphone mute button. For security, safety and privacy, Google has added a mute button to Google Home devices. This turns the microphone off so it can’t hear you.
This is located on the back of the Google Home, Max, and Mini. If you see yellow lights at the top of your device, the sound is muted. Tap or turn this switch; You will receive a notification that the microphone is now enabled.
Another reason for it not responding is because there is too much noise around you. If it’s too close to a TV, appliances, microwave, or even air vents, it may have trouble hearing your commands. Keep it away from loud noises or anything that will block your voice from reaching the microphone.
Finally, you’re not talking loud enough or Google Home’s volume isn’t loud enough. Sometimes he can’t hear you, or if he hears you, you won’t be able to hear the answer. Double check your volume controls.
Random Answers from Google Home
On the other hand, you can get random answers from Google Home when you don’t ask anything. The trigger phrase is “Ok Google” or “Hey Google”, but something on the TV or radio can cause it to act up when it shouldn’t.
You can train your house to recognize your voice so other sounds won’t trigger it. Run the Google Home app and scroll to and tap on . This will retrain your entire phone and Google Assistant along with any Home devices sharing your account.
Google Home Routines and Weather Issues
A relatively new feature that users love is Routines. That way you can ask Google Home to “tell me about my day” and hear a lot of things at once. A command can send multiple requests and you can even customize routines.
Again, open the Home app and tap the 3-line menu button in the top left. Now, tap on More Settings > Go to Routines. From here you can click and customize each routine or make your own. Go into your morning routine and make sure things like “calendar” and “weather” are checked. That way, it will tell you each of these when you ask about your day in the morning.
“Ok Google” Wakes Your Phone Too
We’re seeing a lot of complaints from users who realize that saying “OK Google” will wake up both the speaker and their phone. If your Android device is powered on and possibly working, there is no way around it.
It’s just a minor issue because if it’s available and nearby, the Google Home will respond instead of the phone. Unfortunately, Google has no way to change the wake word for smart devices and Assistant. You can disable custom word detection on your phone, but we doubt anyone wants to do that.
Restart Your Google Home
All said and done, your best bet is a quick and simple reboot. Simply unplug the power cord for 5-10 seconds and turn your smart speaker off and then on again. This gives it a fresh start, reconnects to your home WiFi, and typically fixes all minor issues.
For those of you still having other issues, we’ve found a few resources for you. One, try Contacting the Google Home support team. Or, Chat with Google Home expert today.
Before you go, check out these 15 cool things Google Home can do.
