Common Touch ID issues include Touch ID not working or Touch ID failing. There are easy solutions for most of these Touch ID problems and a very simple solution if you haven’t reset Touch ID since purchasing the iPhone. We’ll also help you with issues like your MacBook Pro Touch ID not working.
Touch ID is the official name for the fingerprint reader on iPhone and iPad. Touch ID is available on iPhone 5s and later, as well as iPad mini 3 and later. Also available on 2016 MacBook Pro with Touch Bar. Apple improves the Touch ID sensor on newer devices; so it’s worth a try even if you have too many Touch ID issues to make it worth using.
Most users know that one tap can unlock iPhone, iPad or MacBook Pro, but it can also allow users to sign in to apps like Amazon, LastPass, and more. Touch ID also links to the App Store to allow users to pay for apps with fingerprints. Many apps also allow users to sign in with Touch ID and are useful for purchasing things with Apple Pay.
Here’s how to fix Touch ID issues.
When Touch ID works perfectly, you can unlock the iPhone, buy something from Amazon, and then make a purchase in the App Store without entering a passcode or passcode. Unfortunately, sometimes Touch ID does not work due to various Touch ID issues and issues.
If your Touch ID Issues started right after updating to another version of iOS 10, you may need to downgrade while you’re at it or deal with the issue until another upgrade arrives. We found that some iOS updates reduced performance and the next update fixed them. Throughout 2016 and into 2017, we saw many new iOS updates offer fixes and features.
While it may seem like a Touch ID issue, there is a reason why your iPhone is asking for your passcode more often in recent updates. Apple outlines It’s a requirement we’ve come across several times. If you do not use your passcode for six days and Touch ID has not unlocked the phone for eight hours, you will need to enter a passcode. This is Apple’s rule and set for your security.
MacBook Pro asks for your password instead of using Touch ID if:
You can fix most Touch ID problems on your own within a few minutes. Here’s how to fix Touch ID not working on iPhone, iPad and MacBook Pro with Touch Bar;
- Retrain Touch ID with your fingerprints.
- Turn Touch ID off and then back on.
- Clean the Touch ID sensor.
- Check if Touch ID is corrupted.
- Dry your finger and Touch ID sensor.
This is how you can fix most Touch ID issues on iPhone 5s or later and iPad mini 3, iPad mini 4, iPad Pro, or iPad Air 2.
How to Fix Touch ID Faults
The easiest way to fix Touch ID errors is to retrain the iPhone with your fingerprints. Over the past year, iOS software updates have provided improved performance that fixed an issue where Touch ID “forgets” fingerprints, and overall Touch ID performance improvements in iOS 8 and later. This can also help if your fingerprint has changed a bit over the past few months due to abrasion, dry skin, and more.
Unlock iPhone or iPad and retrain Touch ID to fix most Touch ID errors. Before doing this, be sure to remove any dirt or sweat from the Touch ID sensor and wipe any oil or sweat from your hands.
go. On the next screen to delete them. Once this is complete, you can retrain Touch ID.
The video above shows how to set up Touch ID; this is all you need to do to fix many Touch ID issues. On your MacBook Pro with Touch Bar, you can fix this by going to System Preferences, Touch ID, and then hovering over a fingerprint. to delete. Click Add fingerprint to retrain your MacBook Pro Touch ID after deleting it.
How to Fix Touch ID Not Working in App Store
Another common Touch ID issue is that you can’t use it in the App Store. Sometimes this is related to the need to retrain Touch ID, but other times it’s a software issue. Some users on older versions of iOS reported that Touch ID no longer appears in the App Store. This should fix the Touch ID issue and most other App Store Touch ID issues.
Fix Touch ID not working in App Store.
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This should resolve the bug that was preventing Touch ID from working in the App Store. Note that you still need to enter a Password after 24 hours of inactivity.
On your MacBook Pro, you should see a prompt to use Touch ID when you make a purchase in the iTunes Store, but you may need to enter a password again if you’ve made changes to your fingerprints.
How To Fix Touch ID Not Working
The chance of your Touch ID sensor breaking is very low. In rare cases, nothing you do will work and you won’t be able to train Touch ID.
In this case, you can try a hard reset to completely wipe your iPhone and set it up like new. This may fix the problem, but if it doesn’t, you’ll need to visit an Apple Store or send the iPhone in for repair.
In cases where Touch ID stops working on a MacBook Pro, you should try restarting it and if that fails, contact Apple before taking more serious steps like starting from scratch.
How to Fix Touch ID Problems in the Cold or Winter
Touch ID problems increase when it’s cold outside or during the winter months. Cold weather wears out your hands a lot and can often change the pressure enough to stop Touch ID from working.
Retrain Touch ID for cold weather.
It’s a good idea to retrain Touch ID on an iPhone or iPad with your winter-worn hands. If you are not using all available fingerprint options, you can add a new fingerprint even when your hands are cold.
This may partially solve the problem. Unfortunately, this can still be a problem in cold weather even if you re-train.
How to Fix Touch ID Problems When It’s Wet or Dirty
If your fingers or the Touch ID sensor are dirty or wet, it will most likely fail. This is due to water, dirt or prune-like fingers preventing a good combing.
If there is only water or dirt on the sensor or your finger, you should wipe both with a clean cloth. This won’t help if your fingers wrinkle too much time in the water.
“Moisture, lotions, sweat, oils, cuts, or dry skin can affect fingerprint recognition. Certain activities, such as exercising, showering, swimming, or cooking, can also temporarily affect fingerprint recognition,” Apple said.
The new iPhone 6s and iPhone 7 Touch ID sensor works better in wet conditions, but isn’t perfect if there’s too much moisture.
