The community passionate about PlayStation has pointed out scathing accusations against the giant Sony on the PS Plus platform, due to practices considered harmful.
The core of the controversy focuses on the imposition of a more expensive subscription, “Extra Deluxe”, while the option for more affordable plans, such as “Essential”, is notably absent, which generates discontent among users.
Main community complaints
Players have expressed frustration over the lack of flexibility in choosing their subscription plans. Difficulty in making downgrades prevents people from adhering to advantageous promotions, becoming a crucial point in overall dissatisfaction.
The selection of games offered in some months has also been heavily criticized, which contributes to user disenchantment. The promotional strategy restricted by Sony has still been the target of dissatisfaction.
By restricting offers to the “Extra Deluxe” subscription only and not allowing downgrades for users already linked to PS Plus, the company imposes obstacles for those who wish to take advantage of promotions or migrate to more basic plans.
Community criticizes lack of support for users of basic packages – Image: Shutterstock/Reproduction
The PlayStation community, eager for answers, awaits Sony’s official stance on these controversial practices, responsible for discomfort and distrust on the part of users.
PlayStation’s history dates back to its first appearance in 1994 on Japanhas since evolved through several generations of consoles and services.
The PlayStation Network (PSN) has become a mainstay and offers online services and digital media distribution for various platforms, reaching an impressive number of subscribers.
This current turmoil resonates significantly with previous events, such as the PlayStation Network hacking incident in 2011, which reignites debates about the security of user data and the transparency of company policies.
While the PlayStation community remains attentive and active, the expectation is for a concrete response from Sony, in order to address players’ concerns and find solutions that meet the needs and expectations of consumers loyal to the brand.
