9 Common DirecTV Now Issues and Fixes 1

9 Common DirecTV Now Issues and Fixes

Posted by Moyens Staff 3 years Ago 11 Min Read

This guide will show you how to fix common DirecTV Now problems without waiting for the chat to return to you, without waiting for your internet provider to tell you what’s going on so you can get back to watching TV on DirecTV Now.

“DirecTV is now down? Or is it just me?” is a question I see all too often on Twitter as users look for a way to fix DirecTV Now problems. This guide includes sections to help resolve DirecTV Now errors and how to fix common problems on Apple TV, Fire TV Stick, and Roku. .

While DirecTV Now isn’t usually down for long periods of time, it occasionally interrupts or stops streaming for short periods of time. If you continue to experience DirecTV Now problems, there are some steps you can take to fix them yourself, including fixing your home network.

Is DirecTV Down Now?

A common complaint is the inability to stream TV, which causes users to ask if DirecTV Now is turned off. This happens sometimes, and when it’s down for many, you’ll see DirecTV Now post a status on Twitter.

You may see a number of errors when this happens, but you certainly cannot stream DirecTV Now on any of your devices. Follow DirecTV Now Help on Twitter so you can stay on top of your problems. This is also the best place to search for DirecTV Now issues today. It is the best place to stay up to date with issues and know if the issue is with DirecTV Now, your device or your Internet provider.

How to Fix DirecTV Now Streaming Issues

Here’s how to fix DirecTV Now streaming problems on your own.

One of the biggest and most frustrating problems is when you run into DirecTV Now streaming issues. This can happen on any device and most of the time it is due to the network connection you are using at home, public WiFi or your cellular connection. When this happens, you may even see DirecTV Now error 30 indicating a bad Internet connection.

If you are unable to stream DirecTV Now, you should try closing the app and restarting whatever device you are on.

The next step is to turn the device completely off and then on again. This may require you to unplug your Fire Stick or Apple TV to completely reset it.

In cases where that doesn’t fix the problem, try restarting your router or toggling Airplane mode on your phone or tablet and then see if that fixes it.

When none of these steps resolves your DirecTV Now streaming issues, you should contact support to see if there is a bigger issue and if they are the problem.

If this happens frequently at home, and especially if it’s limited to a particular room or device, you may need to invest in a better router or whole home Wifi system to fix slow Internet issues.

How to Fix DirecTV Now Audio and Video Problems

If you’re getting sound but no video, there are some steps you can take to fix this fairly common DirecTV Now issue.

When this is on a device connected to your TV;

  1. Check the HDMI connection.
  2. restart the device
  3. Check for updates on your device.
  4. Close the DirecTV Now app.
  5. Uninstall and reinstall the DirecTV Now app.

On some devices you may need to go further and clear the cache. This is recommended on Amazon Fire TV devices. To do this, go to;

  1. Select the section.
  2. Select the menu.
  3. Choose the option.
  4. Select .
  5. Choose .
  6. Choose from the drop-down menu.

Combining these steps will help fix DirecTV Now audio and video issues on devices connected to the TV.

If you are trying to fix these issues on your iPhone, iPad or Android device, you will need to restart your device. In cases where this does not fix the problem, you should try uninstalling and reinstalling the app.

How To Fix DirecTV Now Error 10

If you are trying to watch DirecTV now and you are getting Error 10: No Connection, you should check if it works on other devices or if you can connect to other websites or services.

The next thing to do is to restart your home network. In most cases, unplug your router for 30 to 60 seconds and then plug it back in.

In cases where restarting the network doesn’t help, you may need to adjust your WiFi signal or invest in a better router or whole home network.

How To Fix DirecTV Now Error 20

If you are now unable to login to DirecTV and you see Error 20, you should check your password. If you still can’t log in, use the app or website to reset your password.

In case the issue persists, check Twitter to see if it’s a common login issue.

How To Fix DirecTV Now Error 40

DirecTV Now error 40 is a video error that can also be shown as error 1401, 1402 or 1403. This means that the app was unable to load the video. DirecTV Now identifies this as a temporary glitch in data transmission. This is usually their end as support shows they will work to “fix the issue as soon as possible”.

You can try the steps below to see if you can fix the DirecTV Now 40 error on your own.

If you see this issue in Safari, try using Chrome. If you are using a jailbroken or rooted phone or tablet, you may not be able to use DirecTV Now reliably as these are not officially supported.

How to Fix DirecTV Now Apple TV Problems

Here’s what to do if you encounter DirecTV Now Apple TV problems. common problems are content not playing, no sound and missing keyboard on screen.

The first things to try are to check your TV’s HDMI connection, close and restart the app, restart the Apple TV, then check for updates on your Apple TV and the DirecTV Now app.

If you have sound problems, you should make sure that you are getting sound from other sources. You may also need to adjust settings on your Apple TV. DirecTV Now recommends;

  1. Select (gear icon) on your Apple TV.
  2. Choose .
  3. Make sure Audio Out is set to .
  4. Make sure Sound Effects & Music is set to .
  5. Choose .
  6. Make sure it is selected.

In cases where the DirecTV Now keyboard is missing, you should try restarting the DirecTV Now app and check for Apple TV updates. If that doesn’t fix the problem, uninstall and reinstall DirecTV Now. These steps are the same to fix DirecTV Now crashes on Apple TV.

How to Fix DirecTV Now Fire Stick Issues

Most of the DirecTV Now Amazon Fire Stick issues and Fire TV issues are addressed in the individual cuts above.

You should try restarting the Amazon Fire TV device, checking for updates to the DirecTV Now app and Fire TV device, and then closing the app and restarting it. Another thing to try is uninstalling and reinstalling the app.

Amazon Fire TV users should also make sure to clear the app cache if the problems persist.

Now you should see if you can use DirecTV Now on Amazon Fire TV.

How to Fix DirecTV Now Roku Issues

One of the biggest DirecTV Roku problems has to do with the video not showing up.

The first thing DirecTV Now recommends is plugging the Roku directly into the TV, not a receiver. This can solve many problems. You should also check your TV input or source to make sure it’s on the right one. If you are unable to use any other Roku apps, this is most likely the problem.

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