This guide will explain how to disable or disable T-Mobile’s new “Binge-On” feature that allows users to watch unlimited videos on their mobile devices without using their monthly data. That sounds good, but Binge-On downgrades 1080p or 720p HD video from our favorite providers to a lower quality that isn’t high-definition, resulting in choppy and poor video quality.
As part of T-Mobile’s Uncarrier moves and data retention plans, in November T-Mobile announced the Uncarrier X. He doubled the data for all the simple election schemes and came up with Binge-On. Allowing users to watch Hulu, Netflix, HBO and countless other popular video streaming services without worrying about reviewing their data and getting a big bill at the end of the month.
The problem with this “feature” that allows all T-Mobile users to play unlimited videos is that it is enabled by default. It’s not something you can sign up for. This means that most T-Mobile customers automatically start seeing low-quality videos in the last month, particularly on Netflix, HBO, and more recently, YouTube. Read on to find out how to disable this and get your high quality video back.
The video above is from the announcement that T-Mobile has stepped up its new promotion, allowing customers to enjoy as many videos as they want. It sounds good, but we’re getting numerous complaints from users that the video looks awful.
Those who own the Samsung Galaxy S6, iPhone 6s, LG G4 and many other phones have phones with 1080p HD screens or higher. Galaxy S6 is 2560 x 1440 or Quad-HD. So 4 times higher than 720p HD. Movies from Netflix or YouTube look great on these HD screens, but T-Mobile’s Binge-On automatically downscales all videos to 480p resolution. Users have no other choice. It’s choppy, not very crisp or clear, but it runs smoothly without any lag or buffering. It makes things easier on T-Mobile’s network, it uses almost 3x less data, so T-Mobile is providing free video streaming to everyone.
From now on, those with T-Mobile Simple Choice plans can enjoy unlimited video streaming not using monthly data plans on these providers: Crackle, Encore, ESPN, Fox Sports, Fox Sports Go, HBO Now, HBO Go, Hulu, MLB, Movieplex, NBC Sports, Netflix, Sling TV, Sling Box, SHOWTIME, STARZ, T-Mobile TV, Univision Deportes, Ustream, Ship, Vevo, VUDU, DirecTV and Go90. Missing from this list is YouTube, which is not a partner of T-Mobile.
However, reports this morning revealed that T-Mobile was not entirely honest and was actually downgrading its quality. all video users watch over a T-Mobile connection. this Wall Street Magazine Acknowledged that YouTube is sorry that all its videos playing on T-Mobile devices are being downgraded to lower quality without users’ consent and it looks terrible. We tried it ourselves. Below is AT&T on the left, where we can change the quality of the YouTube video to anything we want, and on the right, T-Mobile, which completely blocks the option.
AT&T (Left) and T-Mobile (Right)
We’re still waiting to hear from T-Mobile, but either way, millions of T-Mobile customers probably want this disabled to get HD video back. Users who own another carrier or have T-Mobile’s “feature disabled” can play full high definition video in 720p or even 1080p full HD like our HDTVs in the living room.
Instructions
Let’s go back to the problem at hand, which disables T-Mobile’s Binge-On feature, which downgrades the video to a lower quality. Below are instructions to disable it and get HD video back. If you disable this feature, video users watch on a T-Mobile device count towards the data cap and overage charges may apply.
Essentially just enjoy regular video, but risk exceeding your data limit, or let T-Mobile downgrade it to a lower quality and watch as long as you want. Here’s how to disable T-Mobile video throttling.
Users need to sign in to their T-Mobile My Account app on their phone or at: T-Mobile.com.
With Binge-On disabled, the video will no longer be restricted and users should have normal high quality video. Unfortunately, Binge-On is enabled by default, even for those with truly unlimited data; that means almost everyone has lower quality video playback.
Those with different plans like prepaid will have to use a different set of instructions to disable Binge-On, here are the full instructions Provided by T-Mobile.
We would like to remind you that when users disable or turn off Binge-On, all video streaming services will count towards your data limit and users may exceed their monthly data limits. So be careful, be mindful of how much data you use, or instead enjoy video playback on T-Mobile devices with WiFi connectivity.
We advise all users with unlimited data to disable Binge-On on their profile and many others should do the same to get HD video back on their smartphones and tablets. Users can return to My Profile at any time and re-enable Binge-On to keep their data usage up.
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