Nintendo Switch: How to get your Joy-Con repaired for free

Nintendo Switch has had a problem with controllers since its release. This is “Joy-Con Drift” It’s a problem with the analog stick. This sends the data to the console while the player isn’t even touching the controller. Essentially, this means your character can move around the screen or the cursor can move through menus without you doing anything. On top of that, this drift hinders gameplay and can even make a title completely unplayable. It should be noted, however, that this is not Nintendo controller specific, as PS5’s may encounter the same issue.

After numerous complaints and threats from the UFC that they should choose to sue, Nintendo has reviewed its policy and is offering to repair your controller for free for a while (if your machine is under warranty). To do this nothing could be easier, just go to the manufacturer’s website and to follow the procedure step by step.

Note that Joy-Con slippage concern is less common with the latest models of the console, even though many players still notice the bugs.

Nintendo Switch: Here is the procedure to follow for repair

We’ll guide you step-by-step through the process. Please note that you must keep proof of purchase and be within the 24-month warranty period to take advantage of the free repair. If you don’t get into this box, Nintendo can repair your Joy-Con, but it will give you an estimate as to whether you can accept it before continuing. Attention, this service concerns only residents of Metropolitan France.

• one. Go to the Nintendo website then select Joy-Con from the list (going to Switch works too)

• 2. In the new list, navigate to: “Joy-Con controller sticks are not responding or working properly”
• 3. A new page will then appear listing the known solutions for that particular issue. If no offer works (there’s a good chance you’re a drift victim) You need to click on “No, I want to create a repair request” option. shown in red at the bottom of the page.

• 4. A pop-up page appears informing you that you have changed sites. you should click To continue.
• 5. Later Nintendo’s official SAV page. It is clear that great care must be taken to read all repair conditions before clicking. “Access the form at the bottom of the page”.
• 6. Then all you have to do is to fill out the formDescribe your concern in detail with your email data and above all.

• 7. After the analysis, Nintendo tells you an email with a return slip.
• 8. You will then need to carefully pack your Joy-Con (or Switch if needed).
• 9. bring Your defective product at the post office and wait for his return. You can follow him on his travels.

Also read: Comparison Nintendo Switch Lite and Switch: what are the differences

Here, it’s no more complicated than that. Be careful, make sure you’re still under warranty and comply with Nintendo’s terms: 17 euros will be charged for a bid rejection. “Technical, administrative and return shipping costs prior to returning unrepaired equipment”.