How to Send a Message to the School?

Probably one of the best virtual learning environments, Schoology can also be used as a social networking service. It allows its users to create, manage and share academic content using LMS (Learning Management Systems) and CMS (Course Management Systems) on a cloud-based platform.

The platform’s social media features simplify collaboration within a classroom, group, or school. One of the best ways to take full advantage of the social media aspect of the platform is to understand the full capabilities of the messaging system. Some information about the messaging system and how to use it:

Before You Begin

Because Schoology is used by many different schools and universities around the country, there are a variety of settings depending on the needs of the institution. This means that some of the options below may not be valid and you cannot send or receive messages unless specified by the System Administrator.

Sending a Message Using the Top Menu

You can use the top menu to access your messages quickly and easily from anywhere in Schoology. When you receive a new message, a yellow number indicator will appear above the message icon. The indicator will remain until the message pops up. To send a message from the top menu, follow these steps:

1. Click on the message icon in the top menu.
2. Click New Message.
3. A new window will appear on the screen. First, you must enter the recipient’s name in the “To” field. As you type, a list of users will appear and you can select the appropriate user from there.
4. Enter the subject and message.
5. Click Submit.

If the targeted recipient’s name does not appear in the list as you type, it means they have restricted messaging in their Privacy Settings. If you want to do the same:

1. Click your name in the top right corner of any page
2. choose settings
3. Click on Privacy Settings
4. From there, you choose which content can be viewed by which group of people. Find the combination that suits you best.

Sending a Course or Group Message

Administrators can send a Schoology message to all members of the course or group. To send a course or group message, do the following:

1. Click the course or group you want to message. Only possible if you are the administrator of that course or group.
2. Click Lesson/Group Options on the left side of the menu.
3. Click Send Message.
4. Enter the subject and content of the message.
5. Click Submit.
   

When a user replies to a group message, it is not visible to everyone in the group. Instead, the correspondence between the member and the administrator will remain confidential.

Reply to Received Message

Your school’s settings may not allow you to send messages, but you can still receive messages. If you want to reply to a message:

1. Click on the message icon in the top menu.
2. Click on the message you want to open to view its content.
3. Enter a reply.
4. Click Submit.

If you reply to a message with multiple recipients, all of them can see your reply. If you want to reply directly to the sender, use the next method (see below).

Reply to a Message Using an Email Account

To receive email notifications, you must set your Schoology permissions accordingly:

1. Click the arrow next to your name in the top right.
2. Select settings.
3. Click Notifications.
4. Select On, Off or Custom.
5. Click Save Changes at the bottom.

To reply to a message directly from the notification:

1. Click Reply in your email account
2. Reply as if it were a normal email.

Sending Messages from Other Areas

You can also send messages from anywhere the user’s information is available, for example:

1. Members area of ​​courses and groups.
2. Searching for a contact using the magnifying glass icon.
3. Faculty field in the school profile.
4. User profiles.

Clean Interface, Intuitive Messaging System

As you can see, sending messages in Schoology is really easy and there are lots of options and settings to customize who can see and reply to your messages.

Was the guide helpful? Did we leave something out? Let us know in the comments!